Outgoing CSR offering superb customer service with proficiency and passion to exceed the sales-goals. Result oriented professional, specializing in sales and formidable customer service. compassionate with unique ability to relate to diverse clients and close high grossing recurring sales. Have experience in running a professional off-shore/multi-national business I.E My Flight Bay Ltd/LLC/(SMC PVT) Ltd, whcih is an online OTA(Online Travel Agency). Works were haulted and then stopped due the pandemic.
Im open to learning new skill sets, advance my career in new and challenging environments. Open to remote/on-site and relocation opportunities as well.
As a logistics coordinator I was esponsible for managing and coordinating various aspects of the transportation, storage, and distribution of goods and materials within the organization ensuring the efficient movement of products from production/warehouses or procurement to final delivery to customers or designated locations.
Key Responsibilities:
Transportation Coordination:
Arrange and coordinate transportation for inbound and outbound shipments.
Collaborate with carriers, freight forwarders, and third-party logistics providers to ensure timely delivery of goods.
Track shipments and provide regular updates to stakeholders.
Inventory Management:
Monitor inventory levels and maintain accurate records of stock movements.
Coordinate with procurement and warehouse teams to optimize inventory levels and minimize stockouts or overstock situations.
Conduct regular inventory audits to reconcile discrepancies and ensure inventory accuracy.
Logistics Operations:
Plan and organize logistics activities, including warehousing, distribution, and order fulfillment.
Streamline logistics processes to improve efficiency and reduce costs.
Identify areas for improvement and implement solutions to enhance logistics operations.
Customer Service:
Liaise with internal teams, suppliers, and customers to address logistics-related inquiries and issues.
Ensure customer satisfaction by providing timely and accurate information regarding shipments and deliveries.
Proactively communicate with customers to anticipate their needs and exceed their expectations.
Compliance and Documentation:
Ensure compliance with regulations governing transportation, including customs requirements, hazardous materials handling, and import/export regulations.
Prepare and maintain documentation related to shipments, including bills of lading, shipping manifests, and customs clearance documents.
Stay informed about industry trends, regulations, and best practices to ensure compliance and mitigate risks.
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