Experienced in Retail Banking, Direct Sales, Business SupportFamiliar with Al Etihad credit bureau(AECB) LOS, BPM (Account opening), LCMS,Misys, SBS system & KYC, Customer serviceReliable and enthusiastic retail banking offering 3 years of experience in efficientfront desk management.Adept at prioritizing tasks, maintaining organization andoptimizing workflow.Accustomed to balancing high-volume inquiries with administrative needs for 50-member staff.Experienced Retail Sales Associate with 8 years of customer service working indynamic, fast-paced environments. Excellent interpersonal skills and an outgoingpersonality. Committed to developing long-term relationships to foster recurringbusiness and guarantee customer satisfaction.Dedicated Credit Analyst with a background in reviewing credit bureau reportsand communicating with commercial clients. Knowledgeable in credit approvalsand limits. Offering a successful career history comprising more than 3 years.
Worked asRelationship officer Sales ( Personal loan, credit cards )Familiar with Al Etihad Credit Bureau (AECB ), Loan origination System(LOS)Account opening KYC and CPV verification.Outgoing and meeting customers for CC & PL sales purpose, always readyto build a business by identifying prospective customers.Sells products by establishing contact and developing a relationship withprospects for further business/networking.Maintains relationship with clients by providing support, information andguidance.Researching and recommending new opportunities, profit, and serviceimprovements.Identifies product improvements or new products by remaining current onindustry trends, market activities, and competitors.Prepares reports by collecting, analyzing, and summarizing information.Maintains quality service by establishing and enforcing organizationstandards.Maintains professional and technical knowledge by attending educationalworkshops, reviewing professional publications, establishing personalnetworks, benchmark state-of-the-art practices.Contributes to team effort by accomplishing related results as needed,Energetic to perform as a sales officer who works on aggression, activenessand achieve the targets to earn good commission.Resolved sales issues, discrepancies quickly and escalated critical problemsimmediately to the Credit risk and Operations Department.Responded to telephone inquiries from Sales Teams and deliveredinformation according to the process.Met incoming customers with a professional approach and provided friendly with knowledgeable assistance
Worked as
Retail business support. Sales ( Personal loan, credit cards )
Login, deviations and credit Approvals
PL, CC Origination, disbursal, CC Issuance follow-up
Proper documentation as per Policy.
Familiar with Al Etihad Credit Bureau (AECB ), Loan origination System(LOS)
Account opening KYC and CPV verification.
Outgoing and meeting customers for CC & PL sales purpose, always ready
to build a business by identifying prospective customers.
Sells products by establishing contact and developing a relationship with
prospects for further business/networking.
Maintains relationship with clients by providing support, information and
guidance.
Researching and recommending new opportunities, profit, and service
improvements.
Identifies product improvements or new products by remaining current on
industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization
standards.
Maintains professional and technical knowledge by attending educational
workshops, reviewing professional publications, establishing personal
networks, benchmark state-of-the-art practices.
Contributes to team effort by accomplishing related results as needed,
Energetic to perform as a sales officer who works on aggression, activeness
and achieve the targets to earn good commission.
Resolved sales issues, discrepancies quickly and escalated critical problems
immediately to the Credit risk and Operations Department.
Responded to telephone inquiries from Sales Teams and delivered
information according to the process.
Met incoming customers with professional approach and provided friendly knowledgeable assistanceÂ
Worked asSales, customer service, customer satisfactionQuick response and Priority to CmOrder taking and follow-up by e-mail communicationSells products by establishing contact and developing a relationship withprospects for further business/networking.Maintains relationship with clients by providing support, information andguidance.Researching and recommending new opportunities, profit, and serviceimprovements.Identifies product improvements or new products by remaining current onindustry trends, market activities, and competitors.Contributes to team effort by accomplishing related results as needed,Energetic to perform as Sales Representative who works on aggression, hardwork.Resolved sales issues, discrepancies quickly and escalated critical problemsto senior management.Responded to telephone inquiries from clients and deliver informationaccording to the process.Met incoming customers with a professional approach and provided friendly,knowledgeable assistance.Provided customers with recommendations to promote brand effectivenessand product benefits.Introduced customers to new offerings and updated accounts.Followed up after sales to assess satisfaction and identify ongoingrequirements.Maintained routine communication with clients to assess overallsatisfaction, resolve complaints and promote new offerings.
Worked as
The overall inventory of the Unit.
Stock checking and manage, shift hand over.
Daily reports and stock handling.
Earned good attendance record and built a reputation for being on time
and ready to work.
Worked closely with team members to deliver project requirements,
develop solutions and meet deadlines.
Developed cost-savings and new solutions to existing problems through
persistent research and innovation.
Evaluated supplies and product inventory to check for quality and quantity
issues and returned unacceptable materials to vendors to obtain
replacements or refunds.
Kept all documentation and records accurate and up-to-date with the latest
data to prevent errors in processing or delivery.
Accepted delivered packages, verified products and checked the delivery
totals to keep system records current and accurate.