خلاصہ

To work in dynamic and successful organization where are opportunities for professional growth, personal grooming, development and to add value in organization.

تجربہ

کمپنی کا لوگو
Quality control officer
Anatolia travel services Pvt. Ltd.
مئی ۲۰۲۲ - موجودہ | Lahore, Pakistan

Anatolia Travel Services is an only Turkish Visa Application Center in Pakistan, affiliated with Turkish Embassy Pakistan. I deal with people, supervise the work of submission staff and look after the quality assurance of the documents for visa facilitation. My task and responsibilities includes to check and supervise the performance of staff on daily, weekly and monthly basis. Reporting directly to Director and CEO. To conduct performance based training of staff on quality control and quality assurance to improve their performance. Drafting emails and reports on quality control performance and quality assurance. To work on conflict resolution and public dealing of 100\'s of customers on daily basis. My duties cover the responsibilities of both Quality Assurance and Human Resource Management. Providing service to Turkish Consulate by briefly checking each application for Turkish visa according to the specific requirement and forwarding it to Turkish Consulate error free.

کمپنی کا لوگو
Customer Service Representative
Anatolia Travel Services Pvt. Ltd
مارچ ۲۰۲۱ - مئی ۲۰۲۲ | Lahore, Pakistan

Anatolia Travel Services is an only Turkish Visa Application Center in Pakistan, affiliated with Turkish Embassy Pakistan. I deal with people, Providing services for Turkish Consulate by submitting application providing assistance to customers and forwarding application to Turkish Embassy for visa purpose under Exclusive Drop Box office ( Anatolia Travel Services)

کمپنی کا لوگو
Sales And Marketing Intern
IGI - International General Insurance Co. Ltd.
اکتوبر ۲۰۲۰ - مارچ ۲۰۲۱ | Lahore, Pakistan

Worked as sales and marketing internee for \"Travel health insurance\" Providing travel health insurance to the customer regarding their foreign visit. Maintaining sales sheet and forwarding to the Sales head.

تعلیم

Superior University Lahore
بیچلرز, بیچلرز ان سائنس, ‎
Aviation Management
2021

پیشہ ورانہ مہارتیں

متوسط American or British Accent
ماہر CRM Command
ابتدائی Customer Service Skills
ماہر Data Quality Control
ماہر Fluent in English
ماہر Fluent in Urdu
ماہر Great Knowledge About Computer
ماہر IT Support Responsibilities
متوسط Knowledge of Development 
متوسط Marketing Skills
متوسط Saes
ماہر Tracking System Monitoring

زبانیں

متوسط انگریزی

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