To build a long-term career in an organization that allows me to develop and utilize my skills challenges and opportunities in what I strive for and to be a part of such an environment.
The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. Purpose of the Job The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service.
Contributing to the development of marketing strategies.
Conducting market research on rival products.
Designing and implementing marketing plans for company products.
Coordinating with media representatives and sponsors.
Working with the sales team to develop targeted sales strategies.
Answering client queries about product specifications and uses.
Maintaining client relations.
Tracking sales data to ensure the company meets sales quotas.
Creating and presenting sales performance reports.
Contributing to the development of marketing strategies.
Conducting market research on rival products.
Designing and implementing marketing plans for company products.
Coordinating with media representatives and sponsors.
Working with the sales team to develop targeted sales strategies.
Answering client queries about product specifications and uses.
Maintaining client relations.
Tracking sales data to ensure the company meets sales quotas.
Creating and presenting sales performance reports.
Contact businesses and private individuals by telephone to promote
products, services
Adjust scripted sales pitches to meet the needs of specific individuals
Provide pricing details
Handle customer questions
Record customer details and details of the transaction
Answer telephone calls from potential customers who are responding to advertisements