IT Support EngineerFaysal Bank Limited  Faisalabad

Two years of Working Experience in Faysal Bank Limited in Service Delivery Department
Information Technology
Remotely Providing System Support to End Users.
Installing Printers on Networks
Managing IT Equipment
LAN Troubleshooting
Offered assistance in implementing and developing training programs.
Configured and tested new software and hardware.
Configured hardware, devices, and software to set up workstations for employees.
Explained security measures in simple terminology to help users understand malware and phishing
threats.
Used ticketing systems to manage and process support actions and requests.
Diagnosed and troubleshot hardware, software, and network issues.
Installed, configured, and maintained computer systems and network connections.
Monitored systems in operation and quickly troubleshot errors.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Installed and configured operating systems and applications.
Assisted End Users in identifying issues and explained solutions to restore service and functionality.

Sadaqat Pvt. Limited – Faisalabad
 Part of the SAP S/4HANA Project
 Worked on Different Modules
 MM (Material Management)
 PP (Production Planning)
 Creating reports on BOBJ
 Self-motivated, with a strong sense of personal responsibility.
 Demonstrated strong organizational and time management skills while managing multiple projects.
 Gained extensive knowledge in data entry, analysis, and reporting.