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خلاصہ
Dear Recruitment Team.
Dear Mr./Mrs./Ms.
I am submitting my resume to be considered for the advertised position of System Administrator. I have a solid background in IT Support from past work experience and an education that will allow me to greatly contribute to the company in this role.
My degree in information technology provided me with a strong foundation to pursue work in IT Support. I served as an IT Support Engineer at SMECK Oil Gas, where I provided desktop software and hardware support to a wide range of clients and products, including support for Windows 2003/2008 Server and Active Directory, Windows OS, Microsoft Office Suite, and IP phones.
The following are some additional highlights of my qualifications and experience
Provided support for phone and email requests in a professional and courteous manner
Maintained detailed records of support provided in an incident management system
Installed and Configured mail clients on mobile devices
Resolved faults as soon as they occurred and escalated critical problems to the necessary authority to be resolved immediately.
My years of experience in IT support have prepared me well to exceed in the position of IT Support Engineer and bring great value to Ripah uni. I am inspired by the work being done by your company and am excited by the opportunity to join the team. Thank you for your consideration,
My good personality, positive attitude, and excellent communication skills help me stand out from other applicants. I believe in being a team player and having the ability to follow directions or lead the team to ensure the projects are handled professionally. I possess excellent research, analytical, and critical thinking skills along with excellent writing and presentation skills.
I am very creative with the ability to adapt quickly to changing environments and to stay updated with all new technology, changes, and discoveries affecting this industry. The attached resume will provide you with more in-depth information about what I have to offer if chosen for a position requiring my expertise.
I look forward to hearing from you.
You can reach me for an interview by calling 0092331-8109012
0092346-2408179
Muhammad Sanaullah
Encl Resume
تجربہ
IT Support Engineer
· Determine which tools are the best and most appropriate to use. Responsible for dealing with Head Office in all technical and new equipment-related issues.
· Train all necessary parties on how to use them including other help desk employees.
· Document and resolve any issues. I was diagnosed and troubleshoot software and hardware problems and help our customers install applications and programs.
Configuring, troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
Responding in a timely manner to service issues and requests
Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc.
Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
Perform administration and maintenance of network devices like switches, firewalls, access points etc.
Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices.
Monitor Data backup and recovery operations.
· Installing and configuring computer systems, diagnosing hardware and software defects, solving technical issues and application problems, replacing parts, supporting new application roll-outs, setting up user accounts and passwords for employees, testing and evaluating new technologies, ensuring safety checks on computer systems, escalating unresolved issues to senior management, managing several open issues simultaneously and ensuring optimal functioning of IT Systems.
Junior Accountant
· Responsible for Monthly Expense Summary, including Trial Balance, Bank Reconciliation Statement and other accounts.
· Maintaining Accounts Payable portfolio.
· Petty cash management of branch expenses.
· To monitor inflow and outflow of funds as per estimated budget.
· Responsible for monthly budget preparation and analysis.
· Procurement and Vendors payments
· To established good relationship with vendors to assure given task to be accomplished on time as per company standards.
· Responsible for monthly payroll verification.
· To make sure validity and legality of all financial records.
· Assist in annual audit of final accounts and respond the queries accordingly