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خلاصہ
Dear Manager I am seeking a Junior-level position in Computer Science where I can help discover solutions for many of the problems users encounter. To prepare for my career, I earned my bachelor's degree from Federal Urdu University, Karachi and completed an internship to gain the field experience needed to begin my career. I have knowledge of theoretical applications and the ability to help develop new technology to solve many of the problems associated with the computer industry. My technical skills include extensive knowledge of programming, math algorithms and coding languages and I have experience using Java, Unix, C and Oracle. I am also familiar with network and software engineering, software packages, and multimedia design. My skills include the ability to notice potential risk factors that could cause problems with certain designs and to make corrections as needed. My good personality, positive attitude, and excellent communication skills help me stand out from other applicants. I believe in being a team player and having the ability to follow directions or to lead the team to ensure the projects are handled professionally. I possess excellent research, analytical, and critical thinking skills along with excellent writing and presentation skills. I am very creative with the ability to adapt quickly to changing environments and to stay updated with all new technology, changes and discoveries affecting this industry. The attached resume will provide you with more in-depth information about what I have to offer if chosen for a position requiring my expertise. You can reach me for an interview by calling 0092331-8109012 Respectfully, Muhammad Sanaullah Encl Resume/p/div
تجربہ
Web Designer
IT Support Engineer
· Determine which tools are the best and most appropriate to use. Responsible for dealing with Head Office in all technical and new equipment-related issues.
· Train all necessary parties on how to use them including other help desk employees.
· Document and resolve any issues. I was diagnosed and troubleshoot software and hardware problems and help our customers install applications and programs.
Configuring, troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
Responding in a timely manner to service issues and requests
Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc.
Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
Perform administration and maintenance of network devices like switches, firewalls, access points etc.
Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices.
Monitor Data backup and recovery operations.
· Installing and configuring computer systems, diagnosing hardware and software defects, solving technical issues and application problems, replacing parts, supporting new application roll-outs, setting up user accounts and passwords for employees, testing and evaluating new technologies, ensuring safety checks on computer systems, escalating unresolved issues to senior management, managing several open issues simultaneously and ensuring optimal functioning of IT Systems.
تعلیم
Federal Urdu University of Arts Sciences and Technology
Federal Urdu University of Arts, Sciences and Technology
Federal Govt College khi cantt
Iqra Higher Secondary School
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