خلاصہ

Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible

تجربہ

کمپنی کا لوگو
Customer Representative Officer
Telenor Franchise
اکتوبر ۲۰۲۰ - مارچ ۲۰۲۱ | Sialkot, Pakistan

1. Manage customer arrivals to maximize relationship building opportunities.2.Improving the overall customer relationship, delivering reliable administrative support and customer service.3.Acknowledging customers promptly and treating them in a courteous manner. 4.Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information.5.Maintaining a strong knowledge of products of the company. 6.Assist in the analysis of customer trends to enhance sales and service management process and pre-requirements.7.Sales activity planning, including reviewing existing customer files to identify sales opportunities

کمپنی کا لوگو
Relationship Manager
NBP FUNDS MANAGEMENT LIMITED
اکتوبر ۲۰۱۸ - ستمبر ۲۰۲۰ | Sialkot, Pakistan


 New business generation
 Business relationship cultivation
Financial planning processes
Wealth management offerings
Customer portfolio management
Relationship building and management
Investment and Wealth Planning
Service support
Documentation and control
Staff Management
Policy and procedure modification 

کمپنی کا لوگو
Teacher
THE Smart School
مارچ ۲۰۱٦ - مارچ ۲۰۱۸ | Pasroor, Pakistan

تعلیم

University of Central Punjab (UCP)
بیچلرز, , Fine Arts‎
Journalism Arabic Education
درجہ B+
2018
BISE- Gujranwala
میٹرک / او لیول, , ‎
Science
2013

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
متوسط Account Management
ابتدائی Accounts Administration
متوسط Audit Assignment Handling
متوسط Branch Operations Management
ابتدائی Business Development
متوسط Business Development Process
متوسط Cash Handling
ماہر Coordination Skills
ماہر Cross-Cultural Communication Skills
ماہر Customer Relationship Management
ماہر Customer Service Skills
ماہر Customer Service Solutions
ماہر Documentation
ابتدائی Field Activities
ابتدائی Financial Operations
ماہر Handle Stressful Situations
ماہر Legal Documents Management
متوسط Logistics
ابتدائی Microsoft Office Suite or Similar
متوسط Official Tasks Handling
ماہر Planning
ابتدائی Planning Budgeting
متوسط Project Coordination
ماہر Promote a Positive Image of the Bank
ماہر Record Keeping
ماہر Reporting Skills
متوسط Risk Management
ماہر Sales Abilities
ماہر Sales Acquisition
ماہر Sales Acumen
متوسط Sales Management
متوسط Sales Targets
متوسط Security Principles
ماہر Spreadsheet Navigation
متوسط Stock Control
متوسط Strong Interpersonal Skills
متوسط Transaction Management

زبانیں

متوسط اردو
متوسط انگریزی

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