خلاصہ

I warmly welcome you to have a go through to my abilities and outstanding CS history.
Breaking the Chat and Email count/quality records I have two years of CS experience with Foodpanda, Products Go, Travis Scott, Cactus Jack. During this period I made my tasks done in a well professional manner for which I have received several performance awards.
Experienced with Shopify, Salesforce, Freshdesk, Zendesk, Jazva and many other supportive tools I Have a glorious history of working as a professional CSR.
Moreover, the educational background with the studies of Mass Communication is also a supportive thing for me to understand the bestest communication skills and to deal with all kind of situations. There's alot more to share. Hoping to work with you soon.
Sincerely,
Taseer Haider

تجربہ

کمپنی کا لوگو
Customers Service Representative
Digitech Outsourcing Solutions
نومبر ۲۰۲۰ - مارچ ۲۰۲۱ | Lahore, Pakistan

It was an email support campaign of Products Go.

کمپنی کا لوگو
Customer Service Representative
Mindbridge Pvt. Ltd.
مارچ ۲۰۱۹ - جولائی ۲۰۲۰ | Lahore, Pakistan

I worked here for more than one year. We were dealing with the customers of foodpanda there via live chats. We had to handle five chats at a time maintaining our quality and other stats.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, Mass communication‎
Mass Communication, Sociology, Staistics
CGPA 3.47/4
2020

پیشہ ورانہ مہارتیں

متوسط Adaptable to Changes
ماہر American English
متوسط Brand Development
ماہر British English
متوسط Call Control
ماہر Chat
متوسط Client Follow Up
ماہر Committed Customer Services
ماہر Customer Communication
ماہر Customer Satisfaction
ماہر Customer Service
متوسط Customer Support Operations
ماہر English Composition
متوسط Extraordinary Communication Skills
ماہر Global Customer Services
ماہر Live Chat
ماہر Live Chat Handling
متوسط Microsoft Office
متوسط Multi-Cultural Team Management
متوسط Typing Speed
ماہر Vocabulary
ماہر Web Chat

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی