Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.
Monitors and manipulates daily system jobs. Starts operations by entering commands. Maintains operations by monitoring error and stoppage messages, observing peripheral equipment, and making adjustments in the process.Generates reports from batch jobs and distributes to end-users. Continuously monitors and reacts to IT operations processing schedule.Responds to incoming telephone calls, email, and voice mail inquiries from internal customers (within IT department) regarding computer-related problems. Resolves user problems by answering questions and requests
Installing and configuring computer network equipment. Maintaining network connectivity of all computer workstations. Providing network support to customers. Maintaining servers and related hardware, applications, services and settings. Documentation and office