خلاصہ

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

تجربہ

کمپنی کا لوگو
Assistant Manager IT
NJV Government Higher Secondary School
جنوری ۲۰۲۱ - موجودہ | Karachi, Pakistan

Ensures operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance. And handle many operational tasks, often running a specific departments. often engage in many of the same activities as their direct reports, leading by example, while providing support and training. Because I am responsible for stepping into the manager’s shoes in his or her absence, this position is often a stepping stone on the way to a managerial role.

کمپنی کا لوگو
IT Support Office
Faizan Academy
مئی ۲۰۱۷ - جنوری ۲۰۲۱ | Karachi, Pakistan

Installation, configuration and troubleshooting of Operating System and applications
• Implemented Microsoft Active Directory environment with the implementation of Group Policy,
DHCP etc.....
• Identifying and troubleshooting system hardware issues
• Installation & troubleshooting of LAN structured cabling – of Ethernet networks
• Configuration and troubleshooting of e-mail clients – MS Outlook
• Selecting and purchasing new computers, notebook, and/or printers for the IT requirement
• Administration, configuration and troubleshooting of anti-virus software
• Performing all pc’s daily monitoring, troubleshooting and responsible for arranging systems
maintenance.
• Conducting Job Interviews for IT Helpdesk Support

کمپنی کا لوگو
Trainer
PTCL
اگست ۲۰۱٦ - مئی ۲۰۱۷ | Karachi, Pakistan

•Provide technical training to new inductees.
•Organize / Conduct/ Facilitate both internal and external training sessions, Conduct motivational
session for skills development related to superior customer care
•Counseling / monitoring of quality and technical lankness among technical staff.

کمپنی کا لوگو
Technical Support (CSE)
PTCL
اگست ۲۰۱۵ - اگست ۲۰۱٦ | Karachi, Pakistan

Provide Technical Support to clients

تعلیم

Usman Institute of Technology (UIT)
مختصر کورس, Cyber Security‎
cyber security
مکمل
2018
Iqra University
بیچلرز, بیچلرز ان ٹیکنالوجی, bachelor‎
network security
CGPA 1.63/4
2017
The Superior College
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), H.S.C‎
Mathematics
درجہ D
2010
The Superior College
میٹرک / او لیول, سائنس, S.S.C‎
Mathematics
درجہ A
2008

پیشہ ورانہ مہارتیں

ابتدائی Active Directory
ابتدائی Basic Networking Fundamentals
ابتدائی IP Phone
ابتدائی LINUX
ابتدائی Mail Server
متوسط Networking
ابتدائی Windows Administration
ابتدائی Windows Server 2016
متوسط Access Control
متوسط Access Networks
متوسط Access Points
ماہر Active Directory
متوسط Admin Server
متوسط Analytical Skills
متوسط Application Networking
ابتدائی Applications Support
متوسط Authentication Systems
متوسط  Microsoft Office
ابتدائی CCNA
ابتدائی CCNA Security
متوسط CCNP
متوسط CCTV Knowldge
متوسط Cisco
ابتدائی Cisco Firewall Security
متوسط Cisco Information Security
ابتدائی Cisco Knowledge
ابتدائی Cisco MDS SAN Switches
ابتدائی Cisco Network Devices Knowledge
ابتدائی Cisco Network Systems
ابتدائی Cisco Networking Devices Command
متوسط Cisco Routers Knowledge
متوسط Client Coordination
متوسط Communication Skills
ابتدائی Communication Skills.
متوسط Computer Hardware
ماہر Computer Hardware Knowledge
ماہر Computer Network Operations
ماہر Computer Networking
ابتدائی Computer Networking Components
متوسط Computer Systems Analysis
متوسط Computer Technology Knowledge
متوسط Configuration
متوسط Coordination
متوسط Creative Desing Skills
متوسط Creative Thinking
متوسط Critical Control Points Knowledge
متوسط Cross Team Communication
ابتدائی Customer Relations Management
متوسط Cyber Security
متوسط Data Backup Solutions

زبانیں

ابتدائی انگریزی
متوسط اردو

آپ کن کمپنیز کی پیروی کر رہے ہیں

مزید دیکھیے