خلاصہ

In this whirlwind of a professional life we so lovingly want to succeed in. What is the point if it is not backed by knowledge, the ensuing thirst for knowledge to which there is no end. The journey which ensembles in itself not only the pursuit to self-betterment but also the pursuit to implement that knowledge for the betterment of the society. Hence the journey never ends and the thirst is ever growing.

تجربہ

کمپنی کا لوگو
Director Sales And Success
DeliverAI
جولائی ۲۰۲۰ - موجودہ | Lahore, Pakistan

Looking after sales and customer success.

کمپنی کا لوگو
Senior Account Manager
Liveadmins
جنوری ۲۰۱۸ - موجودہ | Lahore, Pakistan

Juggling the cross functional mumbo jumbo between clients, IT, operations, quality and sales. Not to forget the radicalization of innovation.

کمپنی کا لوگو
Director Marketing
Forman Journalism Society
مئی ۲۰۱۷ - موجودہ | Lahore, Pakistan

• In charge of getting sponsors for events held by FJS.
• Responsible for the development, escalation and dissemination of the marketing of FJS.
• Leading a team of marketing volunteers to help with the needs of FJS.
• Preparing presentations to get sponsors on board.
• Meeting with concerned individuals for the sponsorship of events.
• Creative innovative and appealing opportunities for organizations to sponsor events.

کمپنی کا لوگو
Ambassador
Zaawiya Trust School
فروری ۲۰۱۷ - موجودہ | Lahore, Pakistan

• Active member of the support group for Zaawiya.
• Spreading the ideological innovation behind Zaawiya.
• Gathering funds through introduction and recruiting other ambassadors.
• Meeting with different organizations to promote Zaawiya as part of their social outreach programme.
• Volunteering for events held by Zaawiya and help in all possible ways.

کمپنی کا لوگو
PROGRAM SUPPORT SPECIALIST
Activekey Solutions Pvt.
نومبر ۲۰۱۵ - موجودہ | Lahore, Pakistan

• Fixing of insurance claims by verifying eligibility and obtaining necessary processing information.
• Calling Pharmacy Benefits Managers for verification of active pharmacy coverage.
• Locating Pharmacy Benefits Manager by calling insurance plans.
• Checking Medicare through IVR.
• Pharmacy benefits investigation on multiple drugs.
• Medical benefits investigation of drugs and procedure codes.
• Finding and faxing Prior Authorization forms to pharmacy and MDO. .
• Drug Prior Authorization status and follow-ups.
• Appeal status and follow-ups
• Obtaining overrides and checking their status.
• Investigation and billing of copay amounts.
• Reversal of paid claims.
• Utilize a variety of systems and web-based tools to research and resolve insurance and drug related issues.
• Complete investigations on new drugs as required.
• Checking of error queue and clearing it in the given time.
• Rechecking of typed scripts and data of patients and doctors.
• Rechecking of drug prescribed, drug strength, bill, day supply and refills.
• Ensuring error free processing of insurance.
• Awarded with runner up Employee of the month.

کمپنی کا لوگو
Data and Insight Strategist
24seven.pk
اپریل ۲۰۱٦ - جون ۲۰۱٦ | Lahore, Pakistan

• In charge of maintaining the Product Information on the website.
• Ensuring SEO guidelines are met.
• Strategies for the successful implementation of the Product Information Management System.
• In charge of customer support, retention and sales.
• Build relationships with internal teams to promote, develop and manage data and analyze according to the strategic goals.
• Support team members in developing strategic data and analytics projects.
• An advisor on all things data and make it easy to make business decisions – based on consumer insight.

کمپنی کا لوگو
Customer Support/Business Development Manager
Top LuxuryTeams
جون ۲۰۱۲ - جنوری ۲۰۱۳ | Miami,FL, USA

• Responsible for devising an efficient system and SOPs for an enhanced customer experience.
• Making sure all incoming calls are dealt with in a prompt and professional manner
• Handling customer database on MLS
• Searching for homes on MLS based on customer requirements
• Responsible for online advertising of the company
• Ensuring seamless communication between the offices.
• Managing appointments for agents to show properties to clients.

کمپنی کا لوگو
Clinical Care Coordinator
Caremed Pharmacueticals
ستمبر ۲۰۱۱ - مارچ ۲۰۱۲ | Lahore, Pakistan

• Handling incoming prescriptions and updating the system accordingly
• In charge of keeping the online portal up to date
• Keeping a record of the drugs sold under prescriptions
• Constant collaboration with the insurance companies and doctor’s office to ensure a seamless customer experience.

کمپنی کا لوگو
Managing Director
S-Cube Solutions
مارچ ۲۰۱۱ - اگست ۲۰۱۱ | Lahore, Pakistan

• Direct and control the work and resources of the company
• Establish and maintain effective formal and informal links with major customers
• Develop and maintain an effective marketing and public relations strategy
• Representing the company in negotiations to secure the most effective contract terms for the company
• Develop and maintain quality management systems
• Developing business relationships with old customers while attracting new ones.

کمپنی کا لوگو
Self Funded Startup
ZD Solutions
دسمبر ۲۰۱۰ - فروری ۲۰۱۱ | Lahore, Pakistan

• Provided Online Marketing services to businesses
• Website Designing and Development
• Generating revenue by bringing in web development and designing projects
• Collaboration with local as well as overseas companies for a mutually beneficial business relationship
• Understanding strategic objectives
• Developing an operations strategy
• Planning and controlling
• Improving the performance of operation

کمپنی کا لوگو
Business Sales Executive/Floor Supervisor
Nyn’s 4 International
دسمبر ۲۰۰۹ - جون ۲۰۱۰ | Lahore, Pakistan

• Performed services as an outbound agent managing sales calls of clients and telling them about our projects.
• Keeping track of closings and following up with regards to their expectations.
• Have extensive knowledge of Google and other search engines.
• Maintaining company profile on social media.
• Promoted as a Floor Supervisor after 3 months on the job.
• Keeping the team’s morale high
• Managing transfers from the team
• Ensuring the team meets the required targets
• Training new recruits
• Closing sales from the transfers by the team

کمپنی کا لوگو
Telesales Representative
Max Solutions
جون ۲۰۰۹ - نومبر ۲۰۰۹ | Lahore, Pakistan

• Dealing with calls in a highly professional manner.
• How to act as the first point of telephone contact for a customer.
• Handling complaints in a diplomatic way.
• Accurately updating customer records with information.
• Answering any queries quickly and efficiently.
• Quickly understanding a callers point of view and to empathize with them.
• Able to respond and adapt to the needs of all customers.
• Fully aware of all laws & regulations regarding data protection.
• Quickly processing information

تعلیم

Forman Christian College
بیچلرز, بیچلرز ان آرٹس, Mass Communication‎
Advertising and Public Relations
CGPA 3.5/4
2020
Forman Christian College
بیچلرز, بیچلرز ان سائنس, Political Sciences‎
Political Science
CGPA 3.5/4
2020
Private Candidate
انٹرمیڈیٹ / اے لیول, اے لیول, ‎
Mathematics, Applied Information and Communication Technology, Thinking Skills
درجہ C
2015
Resource Academia
میٹرک / او لیول, او لیول, O Level‎
Physics, Chemistry, Computer Studies
درجہ A
2009

پیشہ ورانہ مہارتیں

ماہر Account Administration
ماہر Advertising Sales
ماہر Aftersales
ماہر B2B Marketing Strategy
ماہر Client Relationshup
ماہر Closing Business
متوسط Digital Marketing Analysis
ماہر Official Assignments
ماہر Superior Client Service

زبانیں

متوسط پنجابی
متوسط اردو
ماہر انگریزی