While working as a Front Desk Officer, my duties included:

Keeping record of daily visits and meetings.
Keeping record of clients meetings with dealers, sale executives or CEOs.
Keeping record of all the daily expenses including staff food, office bills, guests expenses, fuel or vehicle expenses etc.
Maintain a weekly record of clients, dealers and staff visits to the Site.

Description
It was a US Outbound Campaign. We were selling Final Expense Insurance to customers living in the United States. We would call the customers, try to build a rapport with them, ask them questions related to their health and diseases, tell them the benefits of buying Final Expense Insurance and genrate a plan with coverage amount and monthly premium as per the needs and affordability of customers.
Performance
During my time while working as a Final Expense Closer, I managed to smoothly build a rapport and engage customers with me. I manged to keep the customers intrigued all the way to the end of the script and fill out atleast 2 applications daily.

Description
It was a US Outbound and Inbound Campaign. We would call and receive over 60 calls from customers living in the United States. Our websites/publishers would publish home listings in the US for rent, rent-to-own. Besides providing home listings, we also partnered with credit repair services to improve the client\'s credit score.
We were supposed to identify the potential leads who would have low credit score (below 640), stable source of income (SSD, SSI, job, business), willing to pay online. Once we identify the potential lead, we would transfer the call to one of our credit repair partners who would assist the client and eventually generate a sale.
Performance
I took 2 days verbal training and 2 days impulsive training. On my 4th day of training my trainer passed me out as a competent agent, so I started taking live calls and was able to make 1 potential transfer and it got converted as a sale, On my 2th day of taking live calls I made 1 transfer and 1 sale, On my 3th day I made 3 transfers and 1 sale, On my 4th day I made 5 transfers and 0 sale, On my 5th day I made 6 transfers and 0 sale, On my 6th day I made 6 transfers and 3 sales.

Description
It was a US Outbound Campaign. We were selling pain relieving medications to customers living in Texas, US. All of our potential customers were old-aged, and most of them would suffer from diseases like Arthritis, so it was easier for us to convince them to buy medications from us. Once the customer was willing to get medications, we would transfer the call to one of our agents in US, he would then transfer the customer\'s call to one of the doctors who would prescribe them medications accordingly and eventually generate a sale.
Performance
I took 3 days of training and started taking live calls on my 4th day. We were supposed to make atleast 2 sales per shift. I managed to make 2 sales on my 4th and 5th shift consecutively.

Child Protection and Welfare Bureau: While working with Child Protection and Welfare Bureau, I performed duties in various departments including:

Child Protection School: Taught and supervised students during their academic premises.
Psychology Section: Conducted interviews from children, analyzed their psychological wellbeing, and made reports.
Legal Section: Studied Childrens\' rights and penalities which would be imposed due to any misconduct against children.
Social Section: Studied about the entire process of how the neglected children are either sent back to their respective homes or admitted to Bureau.
Family Tracing Section: Studied about the unification of rescued children with their families. Stayed in girls\' and boys\' hostels and analyzed their behaviors and way of living.
Child Protection Hostels (Girls\' and Boys\'): Stayed in girls\' and boys\' hostels and analyzed their behaviors and ways of living.