I am a confident, responsible, enthusiastic and dedicated employee who seeks new challenges and experiences.
1. Responsible for Implementation of CMS/CRM online system complete Pakistan.
2. Responsible to Launch CMS/CRM system Pan Pakistan.
3. Doctors Verification and Geo Fencing of Doctors all across Pakistan.
4. Coordination with BUHs regarding system implementation.
5. Daily Analysis of Field Force Call Reporting.
Responsibilities
Responsible for Complete Sales Force Effectiveness Division and directly reporting to Head of Department.
Responsible for all Online CRM Modules Implementation.
Responsible to support and Facilitate Marketing and Sales team with different analytical reports related to CRM.
Ensure up and running status of CRM system for all stakeholders.
Responsible to resolve all queries of Marketing and Sales Team regarding Online CRM System.
Facilitate and Resolve the day to day Field Force issues and queries regarding CRM system.
Responsible for Doctors Data Base.
Monthly Reports of Sales Analyzer and IMS.
Achievements
Successfully developed and implemented CRM Secondary Sales system.
Successfully Validated National Customers List for CCL CRM system.
Develop SPO wise Team Structure for Pharma and CHC Teams for CCL CRM.
Successfully achieved the assignment on CRM project Data Collections of Doctors Nationally.
Successfully implemented all CRM Modules like Sales, Call Reporting, Online Quiz, MR Best, and MR Manager.
Processing of monthly field expenses, Medical Related expenses & Insurance related matters for Sales Team.
Incentive approvals and disbursement for Sales Team.
Timely Submission of required information regarding Sales Team to other departments for smooth operations.
Support Sales Operation Manager in execution of all SOPs regarding Sales Operations.
Maintain & update Asset Record for Sales Assets.
Effective and close coordination with Sales Team with respect to SOPs.
Process induction document for new hires.
Process final settlement of resigned employees.
Travel booking for Sales Management and Sales Team and meetings arrangements.
Sales Strength reconcilation with HR
Working for the sales operations for major Key accounts Metro, Makro, HyperStar , USC & CSD.
Maintain all the data of sales of different channels for Sales Team.
Effective Communication with sales Team regarding orders which comes from different business channels.
In depth Communication with Sales team for the timely prepairing of orders and delivery of stocks at time.
Maintain all the Payment records of all business channels.
Working for the sales operations for major Key accounts Metro, Makro, HyperStar , USC & CSD.
Maintain all the data of sales of different channels for Sales Team.
Effective Communication with sales Team regarding orders which comes from different business channels.
In depth Communication with Sales team for the timely prepairing of orders and delivery of stocks at time.
Maintain all the Payment records of all business channels.