Managing HR processes within the Professional Resourcing Team, supporting pharmacists at Well Pharmacy, UK. The processes include:
•   Onboarding Excellence: Streamlined onboarding for 800= pharmacists to date, consistently handling 5 daily, ensuring precise documentation and facilitating successful registration.
•   Expense Claims Management: Manages expense claims for Locum (contracted) and Employed Pharmacists, covering categories like Mileage, accommodation, Parking tickets, Ferry, and Tunnel tolls. Processing an average of 100-150 claims daily.
•   Optimizing Shifts: Conducting weekly gap analysis for pharmacist work schedules and strategically advertise available shifts on relevant platforms.
•   Agency Invoices Management: Leading and meticulously processing agency Invoices, averaging GBP 50,000 monthly. Ensures precision in billing and payment processes, upholding financial accuracy and accountability.
•   Overtime Request Management: Leading and managing an average of 800 Overtime requests monthly, guaranteeing timely compensation.
•   Confirmed Boofiings: Coordinates confirmed Bookings, optimizing scheduling efficiency. Ensures seamless coordination, contributing significantly to overall operational effectiveness.
•   Rewards and Recognition: Processes an average of 20 R&R requests monthly from internal stakeholders for pharmacists. Follows up with external stakeholders to ensure timely order fulfillment.
•   Software Proficiency: Utilizes advanced tools such as SAP Concur, Quinyx, Webexpenses, Ebis, SD Worx, and Simplythankyou.
•   Recruitment and Training: Contributed to hiring MTOs for the team, delivering training for streamlined processes and heightened efficiency.

In my role as a Business Development Executive, I:
•   Market Research and Strategy Development: Conducted thorough market research and analysis to craft continuous marketing plans, sales strategies, and objectives. Attracted fresh clientele by enhancing and supervising the company\'s sales procedures.
•   Outbound Marketing and Lead Generation: Executed outbound marketing efforts, including emails and LinkedIn messaging, to generate potential sales leads. Actively sought and generated leads from various channels.
•   Revenue Boost through Client Onboarding: Achieved a remarkable 30% revenue boost by onboarding 3 new clients into our active roster within a mere two months.
•   Customer Service Expansion and Response Time Improvement: In my capacity as the primary customer service representative, I significantly expanded the startup\'s client base by 25% in just three months and improved a response time by 90% improvement, directly impacting sales.
•   Client Engagement and Relationship Building: Engaged with clients to thoroughly understand their requirements and promptly address their inquiries. Cultivated enduring, positive relationships with current and prospective clients, offering exceptional customer service through consistent follow-ups.
In my role as an HR executive, I:
•   Documentation and Reporting: Prepared correspondence, documentation, and reports in accordance with the Director\'s instructions.
•   Recruitment: Crafted comprehensive job descriptions and posted job advertisements, effectively organizing interviews, ultimately achieving an impressive onboarding success rate of over 80%.
•   Retention Boost: Successfully oversaw the recruitment process, leading to a notable 25% boost in employee retention rate.
•   Performance Reviews and Recognition: Conducted performance reviews and provided recognition to deserving employees.
•   Payroll Management: Managed payroll processing on both a bi-weekly and monthly basis, meticulously calculating, collecting, and entering payroll data to maintain accurate records.

As a Business Development Assistant, my key responsibilities included:
•   Development of Policies and Procedures: I actively assisted in the development and implementation of various business development policies and procedures, contributing to the effective and efficient operation of the organization.
•   Marketing Activity Support: I provided comprehensive support to the Business Development Manager in the effective delivery of marketing activities, both scheduled and ad hoc, emphasizing the importance of consistent and targeted marketing efforts to enhance the company\'s brand visibility and reach.
•   Multichannel Marketing Plan Development: I actively assisted in the further development and delivery of the firm\'s multichannel marketing plan, emphasizing the use of digital and online techniques to increase the firm\'s brand profile, communication effectiveness, and lead generation, ultimately contributing to the overall business growth and expansion.

During my tenure as an HR Intern, I contributed to and completed several projects as assigned by the HR department at the State Bank of Pakistan. Some of the projects I was involved in include:
•   Project 1 - Psychometric Testing: I actively contributed to a project focused on evaluating the value of psychometric testing in the hiring process of the State Bank of Pakistan, highlighting its significance in assessing candidate suitability and organisational fit.
•   Project 2 - HRD Outreach Strategies: I was actively involved in a project that aimed to increase the outreach of hiring drives conducted by the HR department and explored strategies to target Pakistani students studying abroad, emphasizing the importance of a diverse talent pool and global recruitment strategies.
•   Project 3 - Travel Service Unit Introduction: I participated in a project that introduced the Travel Service Unit, focusing on the TA/DA Rules of the HR department, emphasizing the importance of streamlined travel policies and efficient expense management within the organization.