Lead, motivate, and support a large team within a time-sensitive and demanding environment, including reporting and problem resolution
Manage data collection achieve productivity targets, eliminate errors, and deliver excellent customer service
Partner with cross-functional teams to improve systems and fullfill department needs
Work closely with all departments to ensure that activities remain compliant
Oversee materials and inventory
Conduct budget reviews and report cost plans to upper management
Maintain monthly sales reports, target achievemnt and deliver to management
Train staff for customer services
Maintan time sheets, rota of staff on weekly and monthly basis
Laise with marketing team to discuss promotion strategies for rides
Long-term planning to create initiatives that further the company’s overall goals

Check opening Stocks as per Reports on daily basis specially running items
Stocking of operational materials and supplies, inventory control, records, purchasing
Plan and perform work that involves ordering, receiving, inspecting, returning, unloading, shelving, packing, labelling, pricing, delivering, and maintaining a perpetual inventory of forms, office supplies, and various types of equipment
Verify all the incoming material according to SOP/ISO Standards
Prepare bills/Good Receipt PO of incoming material and submit to accounts
Verify all the last day activity (In/Out) & rectify the error if any
Inspect deliveries for damage or discrepancies and report those to accounting for reimbursements and record keeping
Coordinate the handling of freight, the movement of equipment, and necessary minor repairs
Rotates stock and arranges for disposal of surpluses
Keeps records to maintain inventory control, cost containment and to assure proper stock levels
Stacking of the inventory
Computerized Data entry into inventory software
Operates simple office machines
Ensure the implementation of Inventory management system
Complete store administration and ensure compliance with policies and procedures
Report to the administration about the product shortage
Performs related and peripheral site-specific duties as required
Maintain outstanding store condition
Strong coordination with team
Carrying out induction activities; orientation, site visit, induction form signing
Preparation of monthly reports & presentation for monthly meetings with CEO
Closing at the end of the month
Monthly Audit of complete store department
Annual Audit of department

Assist in recruitment process, starting from manpower requisition till employee on-boarding
Assist in HR policies, SOPs (Recruitment, L&D, employee handbook & HR manual)
Documentation of employee data in HRIS
Handled employee’s queries, complains
Finance
Assist in Budget & forecast monitoring
Monthly and quarterly reporting
Paying to suppliers on time & accurately
Raising invoice

Manage large amount of out-bound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers\' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way