Design and implement frameworks and best practices to support the company need to scale while maintaining their core values and culture
Performance management and evaluation: Update performance management and evaluation process, and track employee and manager participation in the defined process
Develop, implement and manage training efforts for all employees including skill-building, professional development, and management
Facilitate communication among employees and management. Guide managers and employees on problem-solving, dispute resolution
Lead/Support the engagement survey process, Analyze the results of the engagement survey and communicate with the business
Drive employee engagement programs and initiatives and deploy best practices to all operations
Closely collaborates and proactively communicates with internal and external partners to ensure effective and efficient implementation of assigned projects or initiatives.
Responsible for HR budgeting keeping in view business dimensions and strategic roadmap

•     Plan, organize, and coordinate the operations and activities related to the Human Resources operations and functions.
•     Support HR staff to resolve human resource problems, interpret HR policies and procedures and recommends effective courses of action.
•     Work closely with Payroll and other HR staff in developing, implementing and evaluating ongoing HR/Payroll programs.
•     Provide consistent interpretation/application of HR policies and procedures.
•     Identify optimal solutions that meet the needs of the HR functions by recommending process improvements, system enhancements and alternatives based on specific needs.
•     Facilitate communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance, litigation avoidance and strives to resolve internal conflict informally through appropriate conflict management and mediation techniques
•     Assess HR operational needs and changes policies and procedures in order to ensure efficiencies and seamless delivery of services to all present, past and future customers.

MTBC (Pvt.) Limited – HR Executive (July, 2016 to Present) Medical Transcription Billing Corp. [NASDAQ: MTBC], is a publicly-traded healthcare IT Company that provides electronic health record software and technology-based medical billing, transcription and practice management services to healthcare providers in the United States. MTBC is headquartered in New Jersey, USA, and operates from Rawalpindi and Bagh (AJ&K) with a workforce of over 1500 employees. Responsibilities:
Research, analyze, and present data as assigned.
Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics.
Meet with management to discuss and clarify requests for projects, highlight issues, and make recommendations to address issues and priorities
Write detailed reports and make oral presentations to management. 
Troubleshoot data and reports
Assist in rollout and implementation of HR programs
Coach and assist in the development of new team members
Identify and participate in continuous improvement initiatives
Ensure compliance with Data Privacy and Protection Guidelines
Provide advice and information to management and employees on human resource policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programs
Assist employees with work matters, career development, personal problems and industrial matters

Job Description:
• Research, analyze, and present data as assigned.
• Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics.
• Meet with management to discuss and clarify requests for projects, highlight issues, and make recommendations to address issues and priorities.
• Write detailed reports and make oral presentations to management.
• Troubleshoot data and reports.
• Assist in rollout and implementation of HR programs.
• Coach and assist in development of new team members.
• Identify and participate in continuous improvement initiatives.
• Ensure compliance with Data Privacy and Protection Guidelines.
• Use number of management information systems to record, maintain, plan and manage the organization’s human resources
• Provide advice and information to management and employees on human resource policies and procedures, including equal opportunity, anti-discrimination and occupational health and safety programmes
• Assist employees with work matters, career development, personal problems and industrial matters
• Any other work delegated by Sr. Manager/Manager HR.

Job Description:
•Schedule & arrange meetings for General Manager with department heads and visitors.
•Producing documents, briefing papers, reports and presentations.
•Taking dictation and minutes of meetings and communicating to meeting attendees.
•Organize / manage employee recognition program e.g. Team of the month / Employee of Month on a monthly / yearly basis.
•Liaison with admin department for international suppliers and HR department for implementing procedures, when required.
•Organizing and attending interdepartmental meetings to track progress on ongoing projects as well as gathering relevant facts.
•Overall operational activity reporting to General Manager.
•Carrying out background research and present findings on tasks delegated by the GM.
•Assist in organizing company events.

As a Human Resource officer I was responsible for providing support in the various human resources Functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
I was also given the responsibility of Acting Manager HR in the absence of Manager HR for two months.
Responsibilities:
•Worked closely with departments, increasingly in a consultancy role, assisted line managers to understand and implement policies and procedures.
•Developing job descriptions and person specifications, preparing job adverts, checking application forms, short listing, interviewing and selecting candidates.
•Managed and monitored payroll issues, including promotion and benefits.
•Planning, and sometimes delivering, training, including inductions for new staff
•Dealing with grievances and implementing disciplinary procedures.
•Administering payroll and maintaining employee records.
•Monitor daily attendance.
•Coordinating with the Legal advisor and looking after the legal issues.
•Performance Appraisal of Employees
Achievements:
•Developed and initiated training plan for newly selected employees.
•Developed performance management system