Assign tasks to the team in a balance way to increase efficiency.
Train the team members who are week in any part of the job to increase effectiveness.
Making backups in the team so in case if someone is one leave it does not affect the flow of the work.
Working with ERP specialist to improve the work flow process.
Making sure, correct ERP access is assigned to the resources in order to support their work.
Working directly with the flooring company to take credit Limit approvals, to advise staus for invoices they want to know. & also to provide them updates where they are keen to know.
Temporary taking care, of the Billing department where invoice generation and sending it to the correct person with correct way is important.
Provide and coordinated all types of billing and collecting receivable service procedures to International, National, Corporate, Profit-making and Correspondent Financial Organizations.
Perform research and come up with solutions to the problems faced by the clients.
Pertain approvals to open a customer account and also to add bill to and ship to codes.
Keeping an eye on the accounts credit limits and the open invoices to make sure we are not over exceeding the credit limit and if we are what are the reason for assigning over credit.
Comparing the sales orders with customer POs and approve for processing.
Deal with all sorts of inward and outward documentary collections.
Negotiate with customers for win-win situation.
Making various reports for internal and external customers and also for the management to review and have better understanding about the customers.
Weekly or monthly meetings with management to update the current situation and taking advises if needed for critical customers.
Manage customers between large dollar balances versus with significantly aged receivables.
Develop positive working relationships with customer contacts and account executives and use escalation points as needed.
Credit analysis to minimize risk to the company and to help facilitate payments, determine when to forward accounts to collection agencies (bad debt write offs) Use proper communication to Sales Executive and to customer to insure there are no misunderstandings.
Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent payment delays.
Initiate change of payment method to ACH / Wire transfers instead of check payments.
Posting customer payments in to the system and clearing the invoices with the payment as per the remittance advise.
Pursuing for the remittance advise in case customer has not provided one along with payment.
Making sure all the received payments are applied completely.

Looking into payments and clearing them against the customer invoices.
Updating the summary of all the payment received.
Account opening in the system with respect to the Application form and once all the necessary documents are complete then allowing the credit to be availed (open account for business).
Requesting Sales team for any remaining document for open account for credit or for assigning credit that is required.
Temporary bumping the credit as per the business need sometimes by self-insuring if customer/sales wants to avail more credit then assigned.
Looking into the aging reports for the clients for reassigning credit.
Working directly with accounts payable department to collect timely payments.
Insuring customers are receiving invoices and their setup is correct as per their needs.
Imposing E-invoicing over mailed invoices.
Working with billing department to correct the invoices / pricing correction.
Providing report to manager on bi-monthly basis before meeting or in meeting.
Discussing issues with manager to get to resolution or if help is required from other departments.
Creating tickets for support request to sales or to billing.
Make sure all the payment received in Lock box are applied and are posted.

Focus on large dollar invoices to insure they are paid on time.
Managing around 340 open accounts for AR currently
Manage customer calls between large dollar balances versus accounts with significantly aged receivables
Develop positive working relationships with customer contacts and Sales Executives Use escalation points as needed
Use credit hold to minimize risk to Zones and to help facilitate payments Determine when to forward accounts to collection agencies (bad debt write offs) Use proper communication to Sales Executive and to customer to insure there are no misunderstandings.
Entice all customers to move to some sort of electronic billing (EDI, E-invoicing, etc.) to reduce costs and prevent delays.
For receiving payments setting customers on ACH / Wire transferred instead of check payments.
Bi Monthly meetings with corporate manager to provide updates and also to discuss issues where advise is needed or Job title limitation is seen. It usually comes on the decision to hold the customer orders due to nonpayment and put them on credit hold until previous orders are cleared or a solid payment confirmation is received.
Maintaining a log of communication is also a primary task for later use.

Controlling the 13 branches administratively and making sure the human resource is available as per the branch size.
Instructing the special requirements of management to branches and consolidating the results.
Managing Asset Tagging activity in branches to report to management.

Plan, develop and create a range of promotional materials to support the marketing and communications including prospectuses, brochures, advertisements and termly newsletters etc.
Produce marketing and communications material to support and promote events and school’s liaison activity
Create material and lead on the management of the school website and social media sites in
a coordinated way to improve the school’s web presence and increase usage of the website
Event Management
Develop and lead a positive public relations strategy, with weekly press releases promoting
the work and successes within school life, termly advertorial developments, coordinated
strategic advertising
Develop and lead a positive public relations campaign around key results days, involving
developing relationships with local journalists and consistent PR etc.
Design strategies and implement concrete plans to capitalize on increased visibility and clear
branding of The City School to drive increased contributed revenue.
Plan and manage the department budget in order to maximize the effectiveness of all
communications.
Making Reports for Marketing Manager and also assisting her on daily tasks.
Arranging events as instructed by my manager and also working closely with her to make
sure we are going in right direction.
In case marketing manager is not available then providing support so system works
smoothly.
Customer care for all the enquires from parents and other stakeholders.
Conflict Management & Complaint handling from Parents, Vendors and from the City School
employees.
Reporting & escalating to CEO about the Major issues and the complaints.
Coordinating with schools regarding upcoming events.
Investigate the matter once a complaint has been launched and discuss it with the Regional
Director.
Investigate the reason for the withdrawal of the child and in case it’s a managerial fault then
take appropriate action.
Issuing appointment for meeting and getting security checks b

Work in between the two companies and coordinate the activities. Making sure the project is on time and the time lines of the project are being met and in case of any issues I had to coordinate the problem with the higher management and arrange the meeting so to discuss
and get to the resolution.
I have worked with telecom sector, where biometric devices had to be installed and Zong
was the client.
I was also working on the SAS certification so that Kwick High Tech gets eligible to get
contracts from telecom sector to produce Sims.

• Provided and coordinated all types of billing and collecting receivable service procedures to International, National, Corporate, Profit-making and Correspondent Financial Organizations.
• Perform research and come out with solutions to the problems faced by the clients.
• Deal with all sorts of inward and outward documentary collections.
• Negotiate with customers for win-win situation.
• Making various reports for internal and external customers and also for the management to review and have better understanding about the customers.
• Weekly meetings with CFO to update the current situation and taking advises if needed for critical customers.