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خلاصہ
Detail-oriented IT professional with 2 years of experience as an IT support specialist and System / Network technician. Skilled at operating in a wide range of platforms, excellent writing and oral communication skills, Capable of explaining complex technical issues in easy-to-understand terms.
تجربہ
IT support Engineer
Key Responsibilities:
Monitoring and managing company infrastructure including all Servers, ADS Server, DNS Server, DHCP Server, VPN Server
Responsible for the day to day IT requirements of the company such as user management, trouble shooting, Maintaining desktop applications, local area networks, IT security.
Responsible for hardware and software installation, maintenance and repair.
Management of server software and associated backup routines.
Managing the internal & hosted network infrastructure, firewalls, servers, switches and telephony.
Procurement of IT hardware, software and maintenance products & services working with Windows servers
Manage Network including Security issues and firewall issues.
Responsible of All Network Devices Switches, Routers, AP, s etc.
Manage all Clients regarding Audio Video troubleshooting and issues
Design, implement & Upgrade All infrastructure of IT.
Look after Remote client issues including Branch offices and sales staff.
Employees activity monitoring, Browsing Logs, etc.
Explore new features in surveillance equipment like in DVR, NVR, IP Cameras, and Client Software.
Software patches, Antivirus updates regularly.
Give support to customers all over in Pakistan on Phone or accessing their system by Team viewer.
Giving solution for attendance and Access control devices of Anviz.
Resolve the quires of office regarding internet, windows, software’s, printers and Email Accounts.