Duties and Responsibilities:
 COD Management (Cash on Delivery) – Including reconciliation of COD payable ledgers on weekly basis.
 Reconciliation of electronic transactions made via merchant devices/ online portal/ website with business and merchant reports.
 Received DSR (Daily Sales Report) & COD reports & record in system after Reconciliation on daily bases.
 Income tax / sales tax e-filing on weekly / monthly basis on SRB, IRIS, E-FBR.
 Resolving tax issues with vendors and FBR/ SRB issues.
 Prepared accounts receivable report on monthly basis. 
 Update orders after completion on Panel / Dashboard.
 Prepare and record expense vouchers.
 Management and Controlling.
 Follow-up from customers for payments on regular basis
 Maintain Receivables and Payables and daily update of receivables and payables report.
 Maintain Bank Position according with the cash inflows and outflows.
 Preparing monthly payroll and reconciling with software details.
 Intercompany reconciliation of loan details and advance paid to ventures within company.
 Monthly Bank Reconciliation of various banks with system generated ledger.
 Adjusting advances and adjustments.
 Resolving bank issues and sales tax / income tax issues by coordinating with bank and tax consultant.
 Dealing with local and international clients for payments.

To Handle inbound calls, book orders, lodge complain, follow up on them, Make out bound calls, confirm orders, follow up from riders, Handle facebook chat. answer quires.

To handle inbound calls, make out bound calls, book orders, confirm orders, take follow up, make reports, maintain good relation ship with vendors.

To Handle inbound call, Lodge Complaints, forward it to client, take follow up on that, Make out bound calls. Make daily reports, maintain record, attend meetings and training sessions.