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خلاصہ
More than 10 years experience in the management environment.
Diplomatic, tactful, creative, discreet, flexible, resourceful, dependable, well-organized, friendly, emotionally mature and professional.
Capable and practiced in handling complex and multifaceted tasks.
Extremely knowledgeable with clerical tasks and time management.
I am energetic and result oriented professional with the Comprehensive experience in customer service, sales and marketing. This included customer relationship and promotion of brand in local market, controlling product cost, maintaining productivity, inventory for work place and making sure that all moving parts are working smoothly and efficiently.
تجربہ
Area Sales manager
● Successfully manage the sales team to achieve growth and exceed sales targets.
● Devise and execute strategic business plans to expand customer base and strengthen company\'s presence in the market.
● Recruit top talent, set objectives, provide coaching and monitor performance of sales representatives.
● Develop strong relationships with customers by understanding their needs and partnering with them to ensure satisfaction.
● Generate realistic forecasts for sales revenue and expenses reports which are presented to management team on a regular basis.
● Stay abreast of emerging markets as well as competition status
Area Sales Manager
● Established new business relationships while maintaining existing ones in assigned territory/market segment through effective communication skills.
● Expeditiously resolved customer issues/ complaints ensuring high level of satisfaction at all times.
● Coordinated marketing efforts with various departments including accounting/logistics/technical service groups for optimal results.
● Provided written/oral reports regarding customer interests/problems/potential for new products/services thereby contributing significantly towards organizational success.
● Actively participated in trade shows/conventions.
Restaurant General Manager
● Managed product quality effectively while developing workforce skillfully towards achieving daily sales goals
● Executed local store marketing strategies competently leading to higher revenues
● Conducted staff induction/training sessions successfully boosting employee morale
● Scheduled labor according to anticipated business activity ensuring adequate staffing levels were maintained without exceeding cost constraints
● Maintained cash control/security procedures along with inventory management protocols resulting in successful profit & loss controls
● Effectively managed large diverse teams within hospitality industry consistently motivating employees towards meeting/exceeding targets
● Achieved company objectives related to service/sales/appearance/sanitation/cleanliness through creating positive/productive working environment
Restaurant General Manager
● Took full responsibility for restaurant’s overall performance analyzing/planning its profitability/sales levels effectively
● Prepared end-of-shift/week reports accurately covering key areas such as food/service/staff control etc., frequently communicating findings with senior management
● Set budgets/agreed upon them successfully demonstrating exceptional planning capabilities
● Ensured fast/accurate service was provided at all times coupled with exceptional guest relations
● Assisted in recruiting/interviewing/hiring process conducting performance appraisals/disciplinary actions when necessary
● Motivated/train employees regularly promoting maximum potential achievement
● Demonstrated excellent organizational/planning skills adapting easily/enjoying challenges
● Maintained budgetary constraints via accurate planning/waste reduction/cost-effective operating procedures
