خلاصہ

Versatile professional with a proven track record in diverse roles across sales, marketing, customer support & services, sales operations, project management and executive support. Currently excelling as a B2B Wholesales Specialist at RDX Sports, leading international initiatives and optimizing client relations. Previously, honed expertise as a Quality Assurance Specialist at iCrowdNewswire, ensuring top-notch service quality, and as Deputy Manager Sales Marketing at Joyland Ltd., driving event bookings and managing end-to-end logistics. Corporate Sales Manager at Star Land Marketing Private Limited and Team Manager at Interwood Mobel, showcasing adept sales strategies and team leadership. Experienced in executive support at Pakistan Telecommunication Company Limited. Committed to excellence, strategic problem-solving, and fostering positive stakeholder relationships.

پراجیکٹس

Paper Billing Stopage

تجربہ

کمپنی کا لوگو
B2B Sales Specialist
RDX Sports
اگست ۲۰۲۳ - موجودہ | Islamabad, Pakistan

1. Led international B2B wholesale initiatives.2. Effectively communicating product features, pricing structures, and promotional offerings to B2B clients.3. Onboarding new international B2B clients, negotiating contracts and terms for mutual benefit.4. Establish and nurture strategic partnerships with distributors, retailers, and key stakeholders to drive market share.5. Demonstrating comprehensive knowledge of Product and, advising clients on product selection and customization options.6. Coordination with logistics and factory for international shipments, ensuring timely and efficient delivery to clients worldwide.7. Conducted ongoing market analysis to identify trends, competitor activities, and opportunities for market expansion.8. Fostering strong relationships with clients, addressing inquiries, resolving issues, and maintaining high customer satisfaction.9. Oversaw the end-to-end order process, from initial inquiry to delivery, ensuring seamless transactions and customer fulfillment.10. Generating and analyzing sales reports, presenting key findings to management for informed decision-making and future strategy development.11. Proactively address customer concerns and resolve issues to maintain positive relationships.

کمپنی کا لوگو
Quality Assurance Specialist (SALES)
IcrowdNewswire
ستمبر ۲۰۲۲ - ستمبر ۲۰۲۳ | Islamabad, Pakistan


Monitoring day to day KPI\\\'s & make sure the sales team works as per KPI\\\'s.
Perform a strong check on calls & chats made by account managers to provide them with constructive feedback.
Study outbound calls, Live chats & Customer service presentation to determine the quality of customer experience.
Perform quality audit to ensure quality of customer service
Perform quality audit to ensure the that process is being followed.
Training Sales team on specific subject.
Ad Hoc Audits
C-Sat and NPS Audits
Demo Incentive Audits for Finance
Reports for Performances of Sales Agents

کمپنی کا لوگو
Corporate Sales Manager
AA Joyland (Pvt) Ltd
فروری ۲۰۲۲ - اگست ۲۰۲۲ | Islamabad, Pakistan


Identifying and pursuing sales opportunities to drive event bookings.
Building and maintaining relationships with clients, vendors, and other stakeholders.
Creating and presenting proposals and contracts for potential clients.
Negotiating prices and contracts with clients and vendors.
Collaborating with other departments, such as marketing and operations, to plan and execute events.
Conducting site inspections and providing event planning guidance to clients.
Managing event budgets and ensuring profitability for the organization.
Ensuring compliance with legal and ethical standards in all aspects of the business.
Managing event logistics, including venue setup, catering, and entertainment.
Providing exceptional customer service and ensuring client satisfaction.
Analyzing sales data and market trends to develop and adjust sales strategies.
Keeping up-to-date with industry developments and regulations, and applying this knowledge to improve sales performance.
Leading and managing a team of event sales professionals.

کمپنی کا لوگو
Corporate Manager Sales And Marketing
Starland Marketing
جولائی ۲۰۲۱ - فروری ۲۰۲۲ | Islamabad, Pakistan


Recruiting, training, and managing a team of real estate agents.
Setting sales goals and developing strategies to achieve them.
Coordinating and overseeing the sales process from lead generation to closing.
Monitoring market trends and advising agents on pricing and marketing strategies.
Developing and implementing marketing plans to promote properties and the brokerage.
Negotiating contracts and ensuring compliance with legal and ethical standards.
Maintaining a positive relationship with clients, agents, and other stakeholders.
Reporting on sales performance and providing feedback to the team.
Keeping up-to-date with industry developments and regulations.

کمپنی کا لوگو
Sr. Executive sales (Team Manager)
Interwood Mobel Pvt Ltd
اکتوبر ۲۰۱۸ - جون ۲۰۲۱ | Islamabad, Pakistan


Managing and training a team of sales associates to ensure excellent customer service and sales performance.
Developing and implementing sales strategies to achieve the store\'s sales targets.
Ensuring the store\'s inventory is properly managed and displayed.
Collaborating with other departments, such as marketing and purchasing, to optimize sales performance.
Analyzing sales data and market trends to develop and adjust sales strategies.
Ensuring compliance with legal and ethical standards in all aspects of the business.
Maintaining a clean and well-organized store environment.
Developing and maintaining positive relationships with customers and vendors.
Conducting regular performance evaluations and providing feedback to the sales team.
Keeping up-to-date with industry developments and regulations, and applying this knowledge to improve sales performance.

کمپنی کا لوگو
Assistant To Executive Vice President
PTCL
جولائی ۲۰۱٦ - ستمبر ۲۰۱۸ | Islamabad, Pakistan


Managing the EVP\'s calendar, scheduling appointments, and coordinating meetings.
Arranging travel, accommodation, and transportation for the EVP as needed.
Screening and directing phone calls and emails to the appropriate parties.
Preparing and editing correspondence, reports, and presentations for the EVP.
Conducting research and compiling data for the EVP\'s use.
Maintaining confidential files and records for the EVP.
Coordinating with other departments and stakeholders on behalf of the EVP.
Attending meetings with the EVP, taking minutes, and following up on action items.
Managing expenses and budgets for the EVP.
Performing other administrative and secretarial duties as assigned by the EVP.

تعلیم

University of Arid Agriculture, Murree Road
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA(hons)‎
Marketing Management
CGPA 3.0/4
2016

پیشہ ورانہ مہارتیں

ماہر Analytical Skills
ماہر Analytics and Reporting Skills
ماہر B2B Business Development
ماہر B2B Manager
ماہر Bid Pricing Knowledge
متوسط Bidding Skills
متوسط Bidding Strategies
ماہر Build Strong Teams
ماہر Business Development Skills
ماہر Call Handling Skills
ماہر Communication Skills
ماہر Cooordination Skills
ماہر Coordination Skills
ماہر CRM Handling
ماہر Customer Analysis
ماہر Customer Dealing 
ماہر Customer Relationship Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Customer Services
ماہر Customer Success Management
ماہر Customer Support
ماہر Database Management
ماہر Documentation Management
ماہر English Command
ماہر Facilities Management
ماہر Flexible Approach
ماہر Fluent in English
ماہر Generating Revenue
ماہر Google Spreadsheets Knowledge
ماہر Google Sheets
متوسط Hubspot
متوسط Import Export Knowledge
ماہر Interpersonal Skills
ماہر IT Support Responsibilities
ماہر Korean Teaching
ماہر Lead Generation
ماہر Leadership
ماہر Logistics Management
ماہر Management
ماہر Market Knowledge
ماہر Marketing Strategies
ماہر Mentoring
ماہر Microsoft Excel
ماہر MS Excel
ماہر MS Office
ماہر Negotiation Skills
ماہر Operations Management
ماہر Presentation Skills
ماہر Problem Solving skills

زبانیں

ماہر اردو
ماہر پنجابی
ماہر انگریزی

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