Prepares, compiles, and sorts documents for data entry.
2. Transcribes source data into the required electronic format.
3. Transfers information from paper formats into computer files using keyboards, data recorders, etc.
4. Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.

1. Level-I IT support to end user – Perform troubleshooting using different diagnostic techniques for hardware
and software related issues
2. Overseeing activities performed by data entry staff
3. Ensure strict compliance of operation procedures in all activities
4. Providing assistance in Data Processing related activities
5. Email correspondence with Internal & External users

1. Maintains office records
2. Inventory management of contraceptive materials, BIN cards, stationary etc.
3. Handles of petty cash for daily transactions
4. Data entry for patient information in FLAME (Franchise Live App for Monitoring Evolution)
5. Documenting, preparing and arranging logistics for monthly activities
6. Ensure the compliance to HR policies and financial guideline

Job Responsibilities
·         Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
·         Provide proper refund and compensation to customers on time.
·         Managing customer relationships to build a reputation for excellent service and generate repeat business.
·         Ensure outstanding customer satisfaction by maintaining strong working relationships.
Identify and develop problem solving methodologies to resolve customer issues