Determined as a sales Team Leader with 9 years+ of professional experience in E-Commerce ,Indoor and Field Sales .Eager to help boost its KPIs throughOutstanding customer loyalty-building and sales skills. Constantly received upwards of 90% of positive customer reviews and achieved 30% above average repeat customer scores.
Serve Customer by providing product details & service information, Resolved Product & service problems.
Hiring, Training and preparing call center representatives to respond to customers, Questions & Complaints and trouble shoot problems with services and products.
Bringing new investors & helping the existing clints to reinvest assisting invester with the investment by the physically carring out the transaction ,guiding clints with investment advice & extending after service to them
Building & maintaining strong relation with clients sales & marketing, strategies to enhance sales target respond on .Customer queries & make them satisfied.
Answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information