·          Provides information by answering communications, referring special communications to appropriate person.
·          Obtains and orients temporary help by forwarding requirements and criteria to temporary services, providing information.
·          Maintains human resources records by maintaining applications, résumés, and applicant logs.
·          Verifies candidates’ background by contacting references.
·          Enrolls new employees by issuing forms and applications, verifying completion.
·          Helps employees by explaining benefit programs and process employee information and status updates, maintaining employee information within the HR database and payroll system, ensuring data integrity.
·          Assist the HR team in all major initiatives throughout the year such as open enrollment and performance management.
·          Managing leaves and attendance for field staffs.
·          Initiate different Disciplinary actions in a HRIS.
·          Identification of potential candidates against vacant positions.
·          Long listing and shortlisting of the candidates as per criteria.
·          Communication to the shortlisted candidates for test and interviews.
·          Facilitation in execution of test and interviews against vacant positions.
·          Locality verification of staff hired in the field.
·          Opening and updating of the personal files and ensure completion of documents and maintaining archival of ex-employees data.
·          Facilitation of induction and refresher trainings.
·          Refreshment Activities arranged in Different Districts.
·          Making monthly expenses bills.
·          Any other task assigned by Management.

·          Perform all activity in line with the MSF procedures.
·          Respect the time schedule and be at work on time (flexible at any time).
·          Treat the people transported with care and respect.
·          Respect the patient privacy and strictly respect community culture, norms.
·          Maintain good relationship with other team members.
·          Deliver excellent customer service at all the times according to MSF rules.
·          Deal with all the inquiries in a professional and courteous manner, in person or on telephone.
·          Maintain personal knowledge by completing in-house training and MSF protocols.
·          Always adhere to all MSF internal regulation and hospital protocols.
·          Be involved and contribute at team meetings.
·          Carry out instructions given by the management team and immediate supervisor.
·         Giving food orders for patients of all the units of hospital.
·         Helping in archiving files of the patients.
·         Receiving patients, administer all patients on the front desk.
·         Seeing that the waiting line remains orderly
·         Fulfilling all the reasonable requests of the patients and attendants and also ensuring the comfort satisfaction and safety of waiting patients.
·         Report any patient emergency issue immediately to the medical staff on duty.
·         Assist in keeping the hospital reception area clean and tidy, at all the times.
·         Report any potential security issue to immediate supervisor or hospital management.
·         Handle incoming calls and help with referrals and general enquiries
·         Managing the waiting room area to ensure all patients are consulted by medical staff

·         Identify the psychosocial, socio-economic and administrative needs for patients.
·         Actively promote the availability of counselling services and carry out, individual or in group
             counselling,  basic  psycho  educational  sessions, to  patients, their families  (when  needed), in order to alleviate their psychosocial difficulties within the project scope.
·         Participate in the creation of any material needed for counselling activities.
·         Providing mental health support for patients in Peshawar woman hospital and cutaneous leishmaniasis Units according to specific needs.

·         Helped incorporate product changes into marketing message to drive customer engagement & firm profits.
·         Coordinated with internal business divisions, agency partners & local vendors to guarantee on time, cost- effective delivery of all marketing communications materials.
·         Oversaw development of traditional & social media marketing campaigns to sales & customer engagement.
·         Managed branding campaigns & event marketing initiatives in print, video, web & social media