Managing operations such as promoting our baked goods on social media, product pricing, social media & PR handler, maintaining cash flows, performing market analysis & competitive pricing and following-up with customers for feedback. Also, advising and managing product presentation, packaging and ensuring high quality service.

Following were my responsibilities:
• Managing Digital Marketing of brands, namely TUC, Oreo, Tiger, Lazma cream and Skinfinity.
• Set digital strategies for the assigned brands that collaborates with their marketing goals and develop campaigns accordingly.
• Daily communication with clients to address their queries, receive directives and cater to them.
• Ensure the content is developed, designed, approved by client and timely posted on respective brand channels.
• Supervising and working in close association with 2 CMs to develop content and direct the workflow.
• Part of the content and creative strategy process.
• Keeping a track of competitors, innovations, & new communication implementations.
• Develop PR plan for campaigns, ensure timely PR postings, and monitor & communicate PR results to client.
• Presenting campaign plans and budgets to clients and provide clarity to help them understand.
• Meet production targets on a quarterly basis.
• Devise monthly strategy for all the brands.

Worked as part of a busy sales team involved in high-end B2B selling. Responsible for corporate customer relationship, Sales pipeline development & management, and Market research & analysis.
Following were my responsibilities:

• Maintaining and expanding long term business relationships with clients, accomplishing assigned strategic account objectives, and meeting sales quotas.
• Coordinating with other departments, management, support, and service resources, to ensure account objectives and clients’ expectations are met efficiently and timely
• Meeting targets for strategic objectives and sales volume
• Managing client meetings on a day-to-day routine
• Attended and participated in trade shows, exhibitions and corporate events
• Delivering a highly proactive, reactive and responsive account management service and building close and trusted relationships with clients
• Maintaining online sales portal with new leads and sales/achievements regularly for performance evaluations
• Prospecting, Lead Generation, Sales Meetings, Relevant Documentation included in the sales process, Follow-up calls/emails to respective customers & internal team, Close and, Reporting.

Following were my responsibilities:

• Key Account Management
• Making sales calls and handling inquiries from potential customers
• Relationship building by keeping in close coordination with customers
• Developing quotations for international circuit queries in close coordination with Director Sales
• Effectively engaging customers with new promotions to increase sales
• Coordinating marketing efforts with head office for marketing related tasks such as responsibility for marketing inventory, handling and coordinating delivery of Eid gifts to all customers, etc.
• Achieving sales targets and increasing customer base
• Logging and progressing all new leads / potential sales enquiries in CRM.
• Educating customers about the Customer Loyalty Program; point calculation and redemption for South region and delivering their respective gifts by year end
• Maintaining updated lists of customer contact information for South region for management needs