خلاصہ

A passionate and results-driven Marketing Professional with proven experience as a Social Media Marketing Executive at Netware Solutions, where I successfully enhanced brand visibility and audience engagement through targeted campaigns across platforms like Facebook, Instagram, and LinkedIn. Additionally, I hold one year of experience as a Customer Service Representative in a call center, which sharpened my client communication and problem-solving skills. Adept at promoting IT services such as web development, mobile apps, and SEO through strategic social media initiatives. I am committed to continuous skill development and aim to grow into a leadership role by delivering impactful marketing results and team-driven success.

تجربہ

کمپنی کا لوگو
Marketing Executive
Netware Soluions
جنوری ۲۰۲۱ - جنوری ۲۰۲۴ | Rawalpindi, Pakistan

Social Media Marketing ExecutiveNetware Solutions  Jan 2021  Jan 2024Managed social media platforms (Facebook, Instagram, LinkedIn)Created content and ran targeted ad campaignsPromoted IT services (web, apps, SEO)Analyzed performance and improved engagement

کمپنی کا لوگو
Customer Service Representative
BPO
مئی ۲۰۱۹ - نومبر ۲۰۲۱ | Rawalpindi, Pakistan

Customer Service Representative (CSR)Medicare Company & Life Insurance  May 2019  May 2020Handled customer calls and inquiriesProvided support for medical and life insurance policiesResolved issues and ensured customer satisfaction

تعلیم

Abdul Wali Khan University Mardan
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing
CGPA 2.96/4
2021
Abdul Wali Khan University Mardan
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting & Finance
2016
BTE Peshawar
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, D.Com‎
Accounting
فی صد 60%
2014
GOVT HIGH SCHOOL
میٹرک / او لیول, سائنس, SSC‎
Science
فی صد 60%
2011

پیشہ ورانہ مہارتیں

متوسط Microsoft Dynamics 365 Knowledge
ماہر B2B Sales Understanding
ماہر Bank Assurance
ماہر Bank Reconciliation     
ماہر Banking Skills
ماہر Branch Banking
ابتدائی Brand Advertising
ابتدائی Brand Management
ماہر Business Development
ماہر Business Development Strategies
ماہر Call Handling
ماہر Cash Collection
متوسط Commercial Banking Knowledge
ماہر Communication Skills
ماہر Compliance Skills
ماہر Computer Literacy
ابتدائی Coordination Skills
ماہر Corporate Sales Management
متوسط CRM
ابتدائی Culinary Skills
ماہر Customer Acquisition Skills
ماہر Customer Dealing
ماہر Customer Relationship
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Support
ماہر Data Entry
ماہر Deposit Growth
متوسط Digital Marketing Knowledge
ماہر Eager To Learn New Things
ماہر End to End Sales
ابتدائی End to End Sales
متوسط ERP Sales Experience
ماہر Event Marketing Strategies
ماہر Floor Cleaning
متوسط Fluent in English
ماہر Front Office Support
ماہر Independent Self Starter
متوسط Initiator
ماہر Interpersonal Skills
ابتدائی Kitchen Management
ابتدائی Managerial Skills
ابتدائی Marketing Activation
ماہر Marketing Management
ماہر Marketing Strategies
ابتدائی Menu Development
ماہر MS Excel
ماہر MS Office
ماہر Negotiation Skills

زبانیں

ماہر انگریزی
ماہر اردو
ماہر پشتو