A passionate and results-driven Marketing Professional with proven experience as a Social Media Marketing Executive at Netware Solutions, where I successfully enhanced brand visibility and audience engagement through targeted campaigns across platforms like Facebook, Instagram, and LinkedIn. Additionally, I hold one year of experience as a Customer Service Representative in a call center, which sharpened my client communication and problem-solving skills. Adept at promoting IT services such as web development, mobile apps, and SEO through strategic social media initiatives. I am committed to continuous skill development and aim to grow into a leadership role by delivering impactful marketing results and team-driven success.
Social Media Marketing ExecutiveNetware Solutions Jan 2021 Jan 2024Managed social media platforms (Facebook, Instagram, LinkedIn)Created content and ran targeted ad campaignsPromoted IT services (web, apps, SEO)Analyzed performance and improved engagement
Customer Service Representative (CSR)Medicare Company & Life Insurance May 2019 May 2020Handled customer calls and inquiriesProvided support for medical and life insurance policiesResolved issues and ensured customer satisfaction