خلاصہ

I am an assistant operations manager at SeedCred, a financial services company that provides data-driven insights and solutions. In this role, I lead and support a team of financial analysts who deliver high-quality reports and recommendations to our clients and stakeholders. I also oversee the daily operations and workflows of our company, ensuring efficiency and quality standards.

With more than two years of experience in the financial services industry, I have developed strong skills in financial analysis, team building, and problem-solving. I started as a team lead at SeedCred, where I helped set up a new business unit and managed multiple teams. I have a strong grip on Excel and other tools that enable me to perform financial analysis and reporting. I am pursuing a bachelor's degree in information technology from Arid Agriculture University, which enhances my technical skills and knowledge. My goal is to leverage my education and experience to contribute to the growth and innovation of SeedCred and the financial sector.

تجربہ

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Assistant Operation Manager
SeedCred
جنوری ۲۰۲۳ - موجودہ | Lahore, Pakistan

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Team Lead
SeedCred
اکتوبر ۲۰۲۱ - موجودہ | Islamabad, Pakistan

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CSR
Burraq Communication
نومبر ۲۰۱۸ - دسمبر ۲۰۲۰ | Islamabad, Pakistan

تعلیم

University of Arid Agriculture, Murree Road
بیچلرز, بیچلرز ان ٹیکنالوجی, BSIT‎
IT
CGPA 2.57/4
2024
ICB Collage
بیچلرز, , B.com‎
Accounting & Finance
2020
punjab group of collages
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), Fsc Pre Engineering‎
Science
درجہ C
2017

پیشہ ورانہ مہارتیں

متوسط Analytic Reporting
ابتدائی Banking Knowledge
متوسط Branch Management
ابتدائی Branch Operations Management
ماہر Call Handling
متوسط Client Followup
ماہر Communication Skills
متوسط Computer Knowledge
متوسط Computer Literate
متوسط Conservation Awareness
متوسط Coordination Skills
متوسط Cross-Cultural Communication Skills
متوسط Cross-team Communication
ابتدائی Customer Acquisition Skills
ماہر Customer Care Representation
متوسط Customer Interaction Management
ماہر Customer Relation
متوسط Customer Relationship
متوسط Customer Relationship Management
متوسط Customer Satisfaction Management
ماہر Customer Service
متوسط Customer Service Excellence standard
ماہر Customer Service Skills
متوسط Customer Service Solutions
ماہر Customer Service Standards
ماہر Customer Services
متوسط Customer Support
متوسط Data Collection
متوسط Data Comparison
ماہر Data Entry
ابتدائی Data Mining
متوسط Decision Making
ماہر Empathy and Customer Focus
متوسط Financial Operations
متوسط Fluent in English
متوسط Hiring Team Building
ابتدائی Life Insurance Knowledge
ماہر Listening to Customers
متوسط Managing Large Teams - 20+ People
متوسط MS Excel
متوسط Official Tasks Handling
متوسط Outbound Calls
متوسط Outstanding Time Management
متوسط Pressure Handling
متوسط Problem Solving
ماہر Problem Solving Skills
متوسط Report Writing Skills
متوسط Reporting Abilities
متوسط Reporting Skills
ابتدائی Risk Management

زبانیں

ماہر اردو
ماہر پنجابی
متوسط انگریزی