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خلاصہ
Look After 122 Union Councils of Distt. As a Distt. Supervisor in NADRA.
Monthly meeting with DCO, EDO IT and Administrator for UCs performance and issues.
To make proper communication with UCs Secretaries and to look after their issues.
Take complete summary of NADRA security paper at daily basis and their distribution to UCs.
To ensure and verification of Marriage, Death, Birth and Divorce Certificates and issue the NADRA Certificate.
To ensure 100 Data compilation according to the NADRA laws.
To look after all the issues as a Backup of All UCs.
To visit the UCs at daily basis and manage and coordinate with secretaries for their problems.
To supervise and coordinate with Tehsil Supervisors at daily basis.
Ensure that customer care relationship with coordination of UCs.
To ensure the proper working all UCs computer and update their software and manage their problems.
Responsible of maintaining/updating complete knowledge and compliance of processes, routines and procedures along with products/offers being introduced in the department.
Maintain regional reports and compile the data as well..
Manage daily timings of every staff member.
To issue notice, making calls meetings to the applicants who have problems.
تجربہ
HR / Admin MANAGER
Interview, select, train, supervise, counsel and discipline outlet staff for the efficient operation of the outlet. Organize and conduct per-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments.
• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings.
• Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
• Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost-saving and profit-enhancing measures.
• Ensure that all standards and hotel cash handling procedures are met.
• Ensure compliance with local, state and federal laws.
• Ensure adequate staffing levels for anticipated business during shift.
• Maintain cleanliness of all outlets-restaurant, lounge, service areas, room service, floor landing for room service trays and outlet staff coolers.
• Solicit feedback from guests concerning food, beverages, service and improvement ideas.
Regular attendance in conformance with the standards, which may be established from time to time, is essential
Branch/ HR Manager
• Organizing the recruitment of staff, coordinating interviews, checking references.
• Develop and implement the HR /TM and People strategies aligned to the business objectives.
• Drafted contracts, and finalized same for all new hires.
• Delivery of HR induction module to new starters.
• HR reporting to management (include a list of reports)
• Involved in review of employee reward strategy, and proposals for improvement of same. Ad Hoc project duties as the arose.
• Provided administration support to the HR Manager in all HR related matters;
• Managed time & attendance records for payroll.
• Developed and implemented corporate policies and other relevant documentation
• To deliver and report on the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement
Business Developing growth strategies and plans
• Managing and retaining relationships with existing client
• Increasing client base
• Having an in-depth knowledge of business products and value proposition
• Writing business proposals
• Negotiating with stakeholders
• Identifying and mapping business strengths and customer needs
• Researching business opportunities and viable income streams
• Following industry trends locally and internationally
• Drafting and reviewing contracts
