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概要
I am a good manager with excellent team leading skills. I have planned and execute several projects for USA. Canada and Australia based clients successfully which include phone interpretation leads generation and sales over the phone and through internet marketing and web development. My Team delivered a quality work in my supervision.
工作经历
Manager Operations
Client relationship
Project Management
Quality control
Project Budgeting
Recruitment
Team Training
Monthly reporting
Other task assign by management
International Patient Coordinator/case manger
Outbound calls to customers and understand their specific needs, collect additional information and documentation for processing.
Develop case reports for service providers.
Work with service providers to provide price quotation to customers.
Communicate multiple options based on customer request and needs.
Setting up appointments.
Maintain regular contact with prospects and customers.
Confirm patient travel arrangements and arrival in hospitals.
Follow up with patient.
Perform various team functions with HR and accounts when requested.
Phone Interpreter/translator/transcripter
Interpret the phone calls.
Transcript the audio and video recordings.
Translate the documents.
