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خلاصہ
Objective
My primary objective is to ensure the technology department is providing strong, secure, and consistent systems. This is achieved through providing strategic and operational leadership both to the IT & other departments. My goal is to obtain a dynamic, challenging opportunity that contributes to outstanding success.
PROFILE
I am an Action-oriented and result-focused professional with robust techno-functional experience which includes diversified IT Infrastructure, Project Management, Digital Transformation & Digital Education experience. As an IT team leader make a difference through my passion and responsibility for envisioning and setting goals in the information technology department. Solutions-oriented IT Infrastructure Specialist having 11 years of experience in Manage IT Infrastructure and Operations for the strategic and tactical direction of various organizations. Looking to join an organization where success is rewarded and internal succession is always given priority. Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative, and flexible. To add valuable assets to your esteemed organization as an active member.
پراجیکٹس
تجربہ
Manager IT Infrastructure & Operations
Role & Responsibility :
Provide direction and supervision to IT staff who are responsible for fiscal operational planning, acquisition, deployment, and security.
To support the information technology infrastructure, technology to include voice, and data communication systems, including but not limited to local and wide area networks (LAN/WAN, WIFI, Cellular) routers, switches, servers, email, security systems (firewalls, load balancer, anti-virus systems) data centers, cable management, backup, recovery plans, and firmware patching standards.
Overall responsibility for internal and external (cloud) hardware support and implementation technical maintenance.
Identify, analyze, and solve problems to increase user satisfaction and cost control.
Provide support to the tender process & prepare RFPs, bid proposals, and documentation for the technical specification of IT projects.
Managing & Implementation ERP
Hospital Information Management System-HIMS
Campus Management System-CMS
Cloud Hosting Management
Hosting, emails, CPANAL, and updating content
Web portals
Managing emerging technologies in support of systems development efforts, and recommending technologies that will increase cost-effectiveness and systems flexibility.
Analyzing problems and communicating with end users and department managers to assess and determine optimum solutions to IT concerns.
Analyzing technical needs, requirements, and equipment performance records in order to determine the need for repair or replacement.
Configured and handle UBIQUETY Point-to-Point link devices for different security gates & boundary walls.
Managing Pf-Sense firewall, Virtualization
Managing video conference system (Polycom).
Develop and implement relevant IT Policies and Procedures.
Managing CCTV, PABX, and biometric attendance systems.
Conduct system training to appropriate staff on a regular basis; train users on new applications and upgrades.
Managing online seminars, webinars & classes.
Managing audio-visual systems, all social media platforms & working with different ISP vendors.
Responsible for documenting all communication and tasks performed including out help desk requests when completed.
Procurement of IT equipment.
Serves as liaison between Information Technology and other departments by proactively and maintaining effective working relationships with all functional groups.
Tracks & responsible to maintain IT documentation & Inventory
Taking ownership of all IT-related issues.
Developing processes to streamline and automate routine tasks.
Delivering performance on KPIs.
Acquiring new software and hardware, negotiating service contracts, and building relationships with vendors and service providers.
450 employees are working in BMDC, responsible to solve on the client side.
Experience in the negotiation of supply services and agreements with ITC contractors and suppliers.
Manage an on-call roster within the IT team for after-hours support
Perform other such duties may be assigned from time to time.
Reporting to the Director IT (UK).
Key Achievements :
Establish network infrastructure (LAN, WAN, WLAN & optical fiber) for HIMS, CCTV, VOIP, digital phone lines, nurse calling system, wireless management system, access control system, Queue management system, and attendance system in a 500-bed hospital.
Data Center Setup
Build a business case for optimized cost & resource-effective ERP (HIMS and CMS) commercial solution to transition from MEGAPLUS.
Redesigned the website, restore the Digital Library Lab, and establish a video conference system, firewall & PA system in colleges.
Member of IT committee and management committee (Leadership Team).
IT Manager
Role & Responsibility :
Managed to analyze, troubleshoot and promptly resolve all issues related to applications, software, network, web resources, telecommunication, etc.
Managed & implemented accounting and inventory software.
Managed LMS & SMS portal.
Managed the servers 2008, 2012, Microtik, Nano Station, Backups & Server.
Worked with ISP vendors
Managed inventory, CCTV, attendance system & audio-visual systems
Conduct IT workshop.
Managed online classes.
Managed network expansion, VOIP & digital telephone exchange.
Managed Hosting ,website, emails related issues
Managed all social media platforms
Reported to the director MIS (Islamabad).
Key Achievements:
Established network infrastructure (LAN, WAN, WLAN, optical fiber), Radio tower installed for internet & communication
Established video calling lab, VOIP, smart board, audio-visual system, and CCTV system.
Senior IT Officer
Role & Responsibility :
Managed network and system backups.
Managed Arena & NAVTTC web portal.
Managed exam server & SQL server 2008.
Worked with different ISP vendors.
Hardware & printer installation rectifies all issues.
Managed computer labs & inventory.
Managed CCTV, Biometric Attendance, Telephone Exchange, Emails Accounts & audio-visual systems.
Purchasing IT equipment.
Focal person for IT training in National Vocational and Technical Training Commission (NAVTTC) from 2017 to 2018.
Reported to Managing Director.
Key Achievements:
Established four computer labs for Web Development, Graphic Designing, Video Editing & Auto Cad.
Established Exam Server 2008 & SQL Server 2008
IT Officer
Role & Responsibility :
In this role, I was responsible for giving support to company software House and Academy. In addition to this, I was also involved in BBSYDP Benazir Bhutto Shaheed Youth Development Program Project as a focal person for IT Trainings Hyderabad from 2015 to 2016.
Managed network maintenance, Server 2008, 2012 (Multipoint) LAN School Software & backups.
Managed inventory, hardware & printer installation.
Managed thin client and zero client devices for computer labs.
Identify problematic areas of network & hardware.
Managed the BBSYDP web portal
Purchasing all IT equipment.
Reported directly to C.T.O.
Key Achievements:
Established three computer labs for software house employees, internee & students
Relocate it multiple times infrastructure.
IT Assistant
Role & Responsibility :
Work on an asterisk server (for calling).
Managed local area network (LAN) installation.
Managed hardware & printer installation.
Managed wireless router configuration.
Managed OS & software installation.
Worked on the Night shift
Reported directly to IT Manager
