1.      To deal with the whole Complaint Response Mechanism (CRM) of the province Sindh.
2.      To receive complaints through accountability number, written & verbal complaints.
3.      Maintain records of written and verbal complaints in proper filling system (COMPFU Online Database).
4.      Processing complaints through documentation review and analysis and ensuring all project related information, databases are available for documentation review.
5.      Categorized the all complaints in order to HQ CRM guidelines and send it to concerned department for their feedback.
6.      Follow up of pending complaints for the further response to the complainants and maintained the timeline of the complaints closure.
7.      Condcuted CRM sessions with the staff and whole thematic areas to ensure the transparency and accountability.
Ensuring visibility of complaint response mechanism material in whole working area and all ACTED staff has accountability material during activities.

1. To support both the AME Manager and AME officer in the oversight of the AME work throughout field bases. 2. To consolidate the pressing findings of week in the weekly report with the help of AME monitor. 3. Conduct field visit frequently along with AME monitors to further enhance their capacities and monitor the data collection. 4. Support to field team during data collection of baseline, KAP, survey and evaluation and other assessments when required. 5. To receive complaints through accountability number, write verbal complaints. 6. Maintain records of written and verbal complaints in proper filling system. 7. Processing complaints through documentation review and analysis and ensuring all project related information, databases are available for documentation review. 8. Follow up of pending complaints and ensuring visibility of all ACTED staff has accountability material. 9. Any other tasks required by the direct line manager.

1.      To conduct field monitoring visits on regular bases for process monitoring of                             implementing partners on PATS activities.
2.      To ensure the coordination with implementing partners while conducting planned visits with IP in field.
3.      To ensure the desk review in the shape of monthly progress report submitted by IPs and also share that report to the donor (UNICEF).
4.      To ensure transparency become integral part of Wash program interventions.
5.      To check the wash interventions in field by IP and conduct interviews from beneficiary through different tools and techniques set by UNICEF.
6.      To keep follow up of debriefings  shared with IP and after their deadlines.
7.      To carry out field visits when required for different monitoring tasks.
8.      To assist Provincial Coordinator in all monitoring tasks including monitoring reports, debriefing notes and database including issues.
Any other task assigned by line manager within purview of Field Monitoring.

1. Participate in the three-days field staff training session conducted by the CAS consultant firm in Hyderabad. They must thoroughly go through the survey methodology and its implementation and review quantitative and qualitative survey tools and manuals.
2. Conduct regular assessments in the field, including qualitative component. Prior to field visit, they should get the daily field plan of the teams working in the district where QCS intend to visit. Each monitor/ QC supervisor has to cover two districts and will be responsible to cover each team in sequential or random order.
3. The QC supervisor will ensure that the consultants field supervisors/ monitors are conducting spot checking and random validation of at-least one questionnaire of each enumerator, and assuring proper implementation of the survey.
4. Be sure that the supplies (weighing scale, height board, MUAC tapes, carrying bags, spare questionnaires & modules, field manual, necessary stationary i.e. pen/pencils, staplers, note pads, weights , etc.) are adequately distributed to each field staff, and in good working condition.
5. Obtain sample household listing and/or maps for each cluster/village/area in which CAS team will be working and discuss any special problems; Get information independently about the cluster i.e. how many household (with pregnant mother of child under five years of age and/or lactating mothers) in the village, sampling intervals are observed accordingly, etc., as per methodology.
6. The QC supervisors have knowhow if anthropometric measurement skills and calibration of weighing scales, so that they can properly review the performance of measurers. Conduct periodic monitoring trips to project sites and do random checks using the standard monitoring formats.
7. The QC supervisors will ensure the completeness of the questionnaire i.e., all valid responses are encircled and open-ended responses are properly narrated, all member are included in the household roster, the

1. To ensure that accountability to beneficiaries and transparency become integral part of all program interventions;
2. To receive and register complaints and their responses in complaint database in the assigned area. Makes sure that complaints are logged in a professional and timely manner;
3. To respond and communicate with the beneficiaries in a dignified manner regarding their complaints/feedback;
4. To provides support in ensuring that all SC intervention has accountability pan flexes /banners;
5. To keep regular follow up of complaints and update complaint database on daily basis;
6. To carry out field visits when required for different MEAL tasks;
7. To ensure display of program standards (pana flexes) at each of program delivery site;
8. To handle complaints as per MEAL guidelines and shares the information with relative staff member;
9. To assist MEAL Officer in all MEAL tasks including monitoring reports, assessments and studies;
10. Any other task assigned by line manager within purview of MEAL;

1. Develop material on Health & Hygiene
2. Carry out community assessments within in field areas to assess the issues pertaining to hygiene
3. Impart session to children and parents on significance of health & hygiene practices
4. To work for the promotion of Health & Hygiene practices at community level
5. Regular field visits of to various field areas to observe the wash facilities
6. Conduct meetings with community and figures such as parents, teacher etc
7. Written and verbal reporting on progress on weekly basis
8. Assist the Health Coordinator in all other issues related to the development and implementation of the emergency and rehabilitation Health program
9. Follows all Save the Children policies and procedures.
10. Undertakes any other tasks assigned by supervisor

1. Assistant the Distribution Officer to manage smooth planning, implementation, monitoring of high quality, innovative NFI distribution programs that deliver immediate and lasting change at the field level.
2. Assist in proper crowd control barriers such as fencing, security guards, etc. to facilitate smooth and speedy distribution of NFI.
3. Assist in the preparation of a distribution timetable and informs recipients/beneficiaries through the community leaders and other possible means.
4. Responsible for issuance of correct rations to intended recipients through proper scooping procedures, random checking of family rations, and other criteria deemed necessary for that particular situation.
5. Oversee that the site is clean and adequate to accommodate the population who normally crowd at the site.

1. Assist in the implementation of the livelihood program in a manner that promotes gender quality, Democratic decision-making and is all-inclusive.
2. In close supervision with the community mobilization coordinator and livelihood coordinator design an strategic community development plan in particular with focusing in cash grants, cash for work, livestock and agriculture support.
3. Identify target communities and mobilize community groups.
4. Establish new contacts with communities.
5. Liaise and coordinate with livelihoods program staff for project implementation.
6. Provide technical assistance to & advise community groups on projects identification and implementation strategies
7. Liaise and work with community groups and project to ensure accountability and best use of project resources.
8. Actively support community mobilization and livelihood coordinator in implementation of sectorial initiatives.
9. Weekly reporting on progress.

1. Monitoring of implementing partners about the project regarding Temporary Learning Centers.
2. Checking the work regarding health and hygiene in refugee camps
3. Observing the refugee camps to check the probable children victims of malnutrition
4. Monitoring of Vaccination in refugee camps.
5. Monitoring the wash facilities in Refugee Camps provided Implementation Partners.
6. Monitoring the all over work of Health teams of implementing partners.