I am providing my services as a Business Development Consultant on Adam Medical Equipment, one of the projects of Rockville.My core responsibility is to board in new doctor\\\'s facilities and get in-network with insurance companies/payers for reimbursements.To begin with, I handle all the vendors\\\' related concerns. I get in-network with the companies who manufacture or can provide Durable Medical Equipment as recently we get in-Network with Orthofix for bone stimulators. I take care of all renewals of certifications and licenses. I am working as CPAP/APAP and BPAP machines specialist.Achievement,I recently got the tax exemption certificates and resale certificates from the state of MD, DC, VA, WV, and PA.I successfully get in-network with Anthem HealthKeepers Plus.Furthermore, I made certain required changes to our website https://www.adamdme.com/ which helps me to bring more business to our company. I am providing my services as customer services and clients Retention as well.

I started my career in Touchstone by dialing on auto insurance, home insurance, Quick in Loan, Reverse Mortgage, RVM, Nation starts mortgage, student loans, and Home security. Then I moved to CRU (Transcriptions campaign) in 2016. I am carrying an experience of 1.5 years on transcription-based projects such as CRU (Call review), CMU (Humanatic, Call Monitoring Unite), GT (General Transcription), and Mortgage transcriptions. Team Lead, I develop skills in training coaching and people development. I was securing the top position in succession planning and was promoted as Confirm Team lead in 2018. I was handling 15 resources on CRU, CMU, and Solar program on the dialing campaign to enhance my skills as a leader under the umbrella of Hasham Hashim (director of operations). I was sending and maintaining the dialing, Performance, and APR reports on a monthly basis. I was handling 25 resources at the time I resigned from Touchstone while providing my services as Assistent Manager.

I started leading the team on Auto insurance, Home Improvement, and Solar programs and get an opportunity to enhance my skills in HR while hiring candidates for my own team. I learned how to train the associate on the specific program and conduct morning meetings to motivate the associates. I start making the progress, production, and quality stats of associates which help me start getting grip on Excel.

I dialed on auto insurance, home insurance, and Comwave (home phone provider) in Span ZRK Inc. in 2013. While working in Span, I learned how to carry on the conversation for over 30 minutes plus I learned how can identify the need of the customer to provide the right solution to close the sale.

I dialed on solar programs in CA, TX, and OH stats. I learned how to be punctual and time management.

I started my career in 2011, providing customer services at 24/7, Inc based on national telecom projects. I learned how to be punctual and disciplined myself and also learned how to be patient while solving the customer’s queries on calls.