خلاصہ

I am a skilled and experienced professional with expertise in customer service, sale and administration. I possess excellent communication and interpersonal skills, and I am committed to working collaboratively to achieve organizational goal .I am seeking challenging opportunity in reputable organization where I can contribute to the growth and success of the company.

تجربہ

کمپنی کا لوگو
area sale executive
Boss Moulded furniture Pakistan
ستمبر ۲۰۲۲ - اپریل ۲۰۲۳ | Gujranwala, Pakistan

Identify potential customers and gather information about their needs and preferences.
Contact with potential customers and being to build relationship with them.
Once relationship has been established, then conduct need analysis to determine to customer specific need and preference.
I provide solution that meet their requirements,this may involve demonstrating the products or creating proposal.
Once the customer has expressed interest in the solution, then I will close the sale by finalizing the details, negotiating the terms,and completing transaction.
After the sale is complete, then I will follow up the customer to ensure their satisfaction and address any concern or issues that arise

کمپنی کا لوگو
Loan Officer
ASA Pakistan Ltd.
فروری ۲۰۲۲ - جولائی ۲۰۲۲ | Gujranwala, Pakistan

Initial consultation means meet with borrowers to discuss their financial needs and assess their creditworthiness, and gather the borrowers financial information, and answer any question borrowers may have.

Once borrower has decided to apply for a loan then we assist them in completing the loan application.
Credit analysis, based on this analysis we decides whether to approve or deny the loan application.
When we approves the loan then we work with underwriting department to finalize the loan term.
When we loan term are finalized then we arranges for the loan to be closed.
When loan is disbursed, after that we are monitoring the borrowers payments and ensuring that the loan is being repaid on time.
If the borrower misses a payment or default on the loan, then we take appropriate action to collect the outstanding debt.

کمپنی کا لوگو
Admin executive
Dewan Woolen Factory Gujranwala
جنوری ۲۰۱۸ - نومبر ۲۰۲۱ | Gujranwala, Pakistan

Maintaining and updating customer databases  Assist in cash handling and bank matters  Interacting with external persons related to factory matters  Overseeing basic hr duties such as attendance and overtime  Managing the day-to-day operation of office  Organizing and maintaining files record  Planning and scheduling meeting and appointments  Making travel and guest arrangements  Providing quality customer service  Working in professional environment  Answer quires by employees and client  Ensure transaction are properly recorded and entered into the computerized

کمپنی کا لوگو
Customer Relationship Officer
Welcome Industries (Gujranwala)
ستمبر ۲۰۱۳ - دسمبر ۲۰۱۷ | Gujranwala, Pakistan

Handled customer concerns and identified issues to improve overall customer satisfaction.
Ensured that all activities were documented appropriately.
Develop and update client-related reports.
Provided refunds and compensation to customer on time.
Maintained customer satisfaction via feedback and reward.
Paid attention to the little issues of customers.

تعلیم

National Textile University, Faisalabad, (Federal Chartered)
ماسٹرز, , MBA‎
Marketing
CGPA 3.1/4
2013
National Textile University Faisalabad (Federal Chartered)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Marketing
CGPA 3.1/4
2013
National Textile University Faisalabad
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Marketing
2013

پیشہ ورانہ مہارتیں

ماہر Adaptive Management
متوسط Build Strong Teams
ماہر Cooordination Skills
متوسط Cooperative Development
ماہر Coordination Skills
متوسط LMP
ماہر Project Coordination
ماہر quick learner and hard work
ماہر Sales
ابتدائی SAP Command
ماہر Special Effects

زبانیں

ابتدائی چینی
ماہر اردو
ماہر انگریزی

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