Management of entire admin work of IT group

Country Manager Administration, Travel & Business Operations IBM (17 Years)  International Business Machines Corporation ( IBM ) is an American multinational technology corporation headquartered in Armonk, New York , with operations in over 171 countries.

Creating and supporting bond cart for new contractual workforce hiring (CWF), preparing contract sourcing application for new & existing hire (CSA), managing requests and POs for 3rd party vendors and suppliers including logistics, on-boarding & off-boarding
Ensure pre-approvals prior to all travel arrangements; maintain invoicing for each ticket, visa, hotel, logistics; vigilant payment follow up; transparent & organized financial recordkeeping; supervising expense reconciliation and reimbursement; while warranting complete adherence to pre- defined compliance and financial framework.
Plan, program, supervise, budget, facilitate and manage end to end, all domestic & international; inbound & outbound; group & individual; company & customer travel at par with highest industry standards and constantly-evolving travel policies & demographics; adhering to strict ethical conduct and corporate business guidelines
Managing visa on arrival, worldwide visa applications, visa support & OICCI letters; educating travelers on international and region / country specific travel policies; route-planning as per business requirements, budget and timelines; cross-nationality & cross- destination travel planning
Addressed and resolved traveler concerns; provided IBM approved travel services; facilitated implementation of travel best practices. Ensured process improvement of travel program; made recommendations on program and policy changes; implemented changes across the organization; managed team of corporate travel consultants
Supervised protocol and security aspects of travellers in coordination with Security Department ensuring safe and sound journey
Identification of Security risks and creating safety plans for the travellers
Implementation of policies and procedures to improve operations and function of the entire department. Allocation of office space & responsibility according to office tasks & duties.
Supervising & communicating with clerical & administrative personnel. This includes, communicating job expectations, disciplinary guidelines, supervising clerical and administrative personnel. Developing strategies while functioning in the admin manager capacity to effectively run an organization.
Coordinating staff for activities such as: recruiting, selecting, orienting & training of admin personnel. Being adaptable, flexible and creative, exercising good judgment in problem solving and unusual occurrences while supervising and managing administrative operations of a department.
Up to date information and coordination for security purposes, managing transportation and protocol to and from airport & hotels; and inter-city-cum-intra-city movement – in complete sync with security guidelines, procedures and approvals

2nd WORK EXPERIENCE

Program Coordinator EMBA & MBA PIMSAT (2+ Years) [06/2002 - 11/2004]


Management of Faculty, Exams, Degree Process
Providing Support Information and Coordination across departments
Scheduling & Planning Admin Related tasks as per given
Plan & Organize Courses for the given course outline