خلاصہ

To pursue a progressive career in a dynamic organization which provide opportunities for both personal and Professional growth.

پراجیکٹس

Prepaid Energy Meter Using Smart Card Technology

تجربہ

کمپنی کا لوگو
Field Engineer
SharpTel Pvt.Ltd.
جنوری ۲۰۱۹ - موجودہ | Multan, Pakistan

Supporting Service Desk to resolve problems or answer to inquiries within accepted time frames.
Providing direct technical support to customer related to the LTE Services
Providing immediate customer assistance for urgent and emergency fixes as defined in the service operations manual
Research and troubleshoot technical issues reported by the service desk
Creates a temporary workaround for immediate customer issues where applicable
Documents technical issues
Follows customer issues through to completion to ensure resolution and customer satisfaction have been achieved. Contribute to Technical Support Knowledgebase
Field deployment of LTE at customer premises.

کمپنی کا لوگو
Customer Support Executive
SharpTel Pvt.Ltd.
جولائی ۲۰۱۷ - دسمبر ۲۰۱۸ | Multan, Pakistan

• Installation and Troubleshooting of LTE 4G devices
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

کمپنی کا لوگو
Trainee Engineer
The Women University Multan.Punjab,Pakistan
اپریل ۲۰۱٦ - مارچ ۲۰۱۷ | Multan, Pakistan

• Using computer-assisted engineering and design software.
• Attending meetings on site
• Preparation of Electrical procedures for installation test & commissioning.
• Reading electrical design specifications and technical drawings.
• Organizing routine servicing schedules.
• Making sure all electrical engineering projects are fit for purpose.
• Liaising with and monitoring third party contractors.
• Negotiating with suppliers and purchase items at optimum cost.

کمپنی کا لوگو
Intern Engineer
Pakistan Telecommunication Company Limited (PTCL)
فروری ۲۰۱۴ - فروری ۲۰۱۵ | Multan, Pakistan

• Pin to Port Plan Analysis
• Fault Analysis
• Cable Fault Analysis
• MDF Jumper Maintenance
• Business Promotion
• DSL Modem Configuration
• Investigate business problems, analyze root causes and provide resolutions
• Attend team meetings to collect and convey information required for business planning
• Evaluate current business practices and recommend improvements.
• Manage administrative and information needs of Business Manager.
• Assist in managing business operations on daily basis.
• Ensure customer satisfaction by addressing customer inquiries and concerns in a timely fashion.
• Promote company’s products and services to customers

تعلیم

Institute of Southern Punjab, Multan
ایم فل, M.Sc Electrical Engineering‎
Electrical Power
مکمل
2017
Bahauddin Zakariya University
بیچلرز, بیچلرز ان سائنس, B.Sc Electronics Engineering‎
Electronics
CGPA 3.3/4
2013
BISE
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
فی صد 74%
2009
BISE
میٹرک / او لیول, سائنس, Matric in Science‎
Chemistry, Mathematics, Physics
فی صد 86%
2007

پیشہ ورانہ مہارتیں

4 سال Always Punctual
ایک سال سے کم Cisco network devices
5+ سال Computer/Technical Literacy
5+ سال Driving Licens
2 سال Electrical troubleshooting
1 year Electronics Repair
2 سال hardware
2 سال IT Support
ایک سال سے کم router configuration
2 سال software
3 سال Strong Communication skills
2 سال Technical Competence
1 year technical research
ایک سال سے کم6 to 12 months
2 سال Ability to develop new area
3 سال Analytic Problem Solving
2 سال Analytical Applications
ایک سال سے کمBio Medical Engineer
ایک سال سے کمBiomedical Electronics
ایک سال سے کمCCNA
ایک سال سے کمClient Aquisition
ایک سال سے کمClient Follow-up
3 سال communicating skills
3 سال COMMUNICATION
ایک سال سے کمComputer Hardware
2 سال Computer Network Operations
3 سال Confidence Building
4 سال Confident
3 سال Confidentiality
ایک سال سے کمConsumer Electronics
ایک سال سے کمCorporate - IT Department
3 سال Customer oriented
3 سال Customer service
2 سال Customer Support
3 سال DAE Electronics
ایک سال سے کمDeal Qualification
ایک سال سے کمDirect Sales
1 yearDistribution Handling
ایک سال سے کمelectrical equipment production and control
2 سال ENGINEERING ANALYSIS
3 سال English Fluency
5+ سال English grammar
2 سال Excellent communication skills
2 سال excellent sales and negotiation skills
1 yearExcellent Selling Skills
ایک سال سے کمExperience in Glass/ Aluminum/ Construction
2 سال Flexible Approach To Work
2 سال Fluency in English
3 سال Fresh or experienced both can apply
2 سال Good business sense.

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

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