Establish and implementing the QA and DevOps process in organization.
Establish and tracking department goals and objectives.
Maintaining and guiding the team to implement the new strategies regarding QA and DevOps.

Leading the compliance certification process for Apollo Telecom.
Playing Lead Auditor role as per standard procedure for Internal Audit of Apollo Telecom 9001: 2015 QMS (Quality Management System).
Conducting the audits on regular basis for continues improvement of Apollo Telecom processes.
Managing the compliance efforts, audit reports and results.
Determining quality assurance and compliance department standards, practices and procedures.
Establish and tracking quality department goals and objectives.
Performing Technical Reviews of BRS (Business Requirement Specification), FS (Functional Specification), Project Plan, and other technical documents.
Evaluating performance, functions and design compliance of every product / project against standards and customer needs.
Contributing in the deployment activities of products / product and maintained the records of releases.
Creating test plan for every project / product and discussed it with team for productivity.
Arranging quality review meetings to check the performance, mitigating risk, and for customer satisfaction.
Developed quality planning for new product launches by verifying customer requirements and implementing in design and production.
Introducing the Automation Techniques and Tools for testing and maintain the automated tests in repository / asset.
Managing the team members, proposed / selected effective trainings / certifications for team to improve their capabilities.

Created software quality assurance team and trained them for efficient work.
Implemented proper Bug Tracking system (Bug Net).
Performed all major kind of testing like functional, regression, usability, security etc.
Introduced Test Automation for software testing after a detailed feasibility analysis.
Established all required SOPs (Standard Operating Procedures), implemented quality assurance systems to enhance quality of products.
Developed and executed test cases, scripts and procedures for automated software maintenance.

Reviewed product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.

Implemented ISO 9001:2008 standards according to Software Quality Assurance.
Implemented ISO 27001 standards according to Software Quality Assurance.

Executed test plans and created test cases to describe program evaluation, testing, and correction.
Responsible to perform testing of Websites, Desktop Applications, Smart Phone Applications and Hardware devices with applications for reliability and stability.
Investigated software / hardware bugs and communicate with developers to resolve technical issues.
Reduced the internal rejection through testing tools.
Worked to ensure the customer satisfaction.
Assessed software bugs and compiled findings along with resolution techniques in documentation to disseminate to management.

Monitored team members and guided them in quality assurance process.
Responsible for all types of testing of web, desktop applications.
Fully monitored the product from start to delivery.
Reviewed the software requirements specification / design specifications.
Participated in product design, reviews to provide input on functional requirement, product designs, schedules or potential problems.
Assisted the quality assurance executive in audit session.
Analyzed the customer complaints and suitable corrective action.

Collaborated with developers to establish, meet and maintain quality assurance thresholds based on best-practice
Performed different type of testing to produce bug free application.
Performed Integration testing of new components in system for release.
Performed cross browser testing to ensure functionality on different operating systems and to ensure compatibility of the application.
Developed and executed test cases for maintained the records of testing.

• With the responsibility of billing executive, monitor team members.
• Help team members in day to day issues of provider and office.

• To perform medical billing for off shore doctors.
• To keep inform all changes in the rules and regulations of insurance.
• Carriers and regularly update the team leader.
• To research/analyze and prepare appeals when claims are rejected.
• To tele conversation with Clients (doctors) in USA.