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Front Desk Officer
ResponsibilitiesReceived phone calls, determined the nature of the calls and directed callers to the appropriate department. Successfully arranged appointments between clients and employees. Responsible for typing memos, reports and other correspondence. Took detailed messages for person called upon, including name, time of call and nature of business. Received and distributed mail and messages to appropriate departments and employees. Strong work ethic and superior interpersonal, customer service and communication skills. Excellent time management skills that allow for the multi-tasking of all responsibilities. Enhanced management\'s productivity by organizing bi-monthly meetings to discuss accomplishments, issues and room for improvement. Redesigned all business forms, including time sheets, inventory sheets and appointment calendars to maximize effectiveness and clarity.