A dynamic IT Specialist holding ME in Communication systems & Networks and BE in Telecommunications with more than 7 years of hands on extensive experience with IT Infrastructure technologies and Information Security implementation and operation across private and public Sectors. Skills include networks, servers, databases, middleware, and information systems integration. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. I'm always looking for new ventures where I can apply my expertise, learn and evolve.
• Network design and Server implementation.
• Installation/Configuration/Troubleshooting of LASC (Laboratory Automation System Controller), WAM (Work area Manager), Interface Server, CT-90 and HC-LAB Anatomical Pathology.
• Management of the internal IT and ICS (Lab. Automation on Customer side) department.
• Integration between different information management systems.
• Data communication interfacing of SYSMEX / ARKARY / ERBA / GRIFOLS equipment with LIS and HMS.
• Salesforce.Sysmex incharge, provide co-ordination between Singapore and Pakistan in order resolve Engineering and Application related issues.
• SNCS Sysmex Network Communication System Representative in Pakistan.
• Calibrate/sensitivity adjustment of haematology analyzers.
• Also closely worked with ARKARY / ERBA / GRIFOLS equipment.
• Provide leadership and vision for the IT department include strategic planning of information systems, technology deployment plans and departmental budgets.
• Direct all information tech. and network system deployment and maintenance including all IT infrastructure, Servers, PC systems, local networks and mobile environment.
• Create financial forecasts, outline expenditures and modify budget when necessary.
• 1st Level End-User Support of Internal (Sysmex Pakistan employees) and External (Hospitals, Labs) customers.
• Communication with responsible Doctors, Laboratory/Hospital IT-Network department and the LIS developers regarding the Lab. Automation installation.
• Schedule appointments to provide software demonstrations and sales presentations.
• Research customer concerns, needs and weaknesses in order to show clients how software can resolve their issues.
• Installation, management, data security of Servers and their Backup&Restore systems.
• Oversee department meetings with staff leads and managers to ensure continuity of information systems support and goal attainment.
• Define technical requirements and document plans for project lifecycle deployment incl. budget
• Designed and configured high availability and redundant networks using various protocols MSTP, VRRP, OSPF using Cisco catalyst 3750/3550/2960 switches, Cisco 3600/2800 routers, Cisco pix 506E/ASA 5520/5505 firewalls,
• Identified and isolated problems within the TCP/IP stack, correcting potential network level and application level problems by capturing and analyzing network packets using Wireshark and Sniffer technologies.
• Administrate and maintained the group of Windows 2003/2012 high availability servers ensuring uptime, applications & operating system patches, maintenance releases, applying appropriate security policies, Group Policy Objects (GPO), and performing backup and recovery duties. Maintain user’s log.
• Maintained inventory of all networking and IT equipment ordered and used on the property.
• Documented all the network changes, and organization standards and process documents including network support and network design documents, firewall policies / rules.
• Configured and troubleshooted DSL PPPoE and Dial-up connections for different companies and SOHO environments.
• Designed and implemented Frame relay network for different companies and SOHO environments using cisco 1600/1700/2600/2800 routers.
• Upgraded Windows NT network to Windows 2000 network along with users, groups and network printers.
• Migrated users, groups and network printers from Windows NT domain into Windows 2000 domain.
• Designed and implemented LAN/WAN infrastructure for new customers or under maintenance contracts.
• Operation and Maintenance of BTS and BSC on (Motorola, Alcatel and NEC MW).
• Operation and Maintenance of Microwave Links
• Replacing the low loss TREs with MCTRX – Alcatel BTS and uploading the site via Abis.
• Installation & Commissioning of Soma Guard.
• Analysis of Critical Faults occurred on Site.
• Responsible for Electrical Power and Genset Issues.
• Responsible for solving out all Transmission and Power related issues at entire Cluster.