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خلاصہ
Operations || Planning || Sales and Distribution || Supply Chain
I am a growth-focused and resourceful professional with a successful track record in increasing sales, improving profitability, developing new business, cultivating strategic partnerships, and managing product and distribution lines.
Experienced in business operations and management including sales and distribution, planning, supply chain, and operational excellence. The superior strategic planner is known for improving relationships with customers and dealerships to fuel exceptional productivity and generate fresh revenue. Creative problem solver and communicator with a proven ability to develop innovative strategies, which increase accuracy and efficiency, while substantially heightening performance levels. Known for developing sales channels, exploring potential business opportunities, and motivating the team underneath as a key enabler for business growth and exceeding expectations. The top performer with demonstrated success fosters productive, profitable relationships that increase market shares and brand awareness.
My key skills include Sales & Distribution • Retail Development • Business Development • KPI Targets Achievement • Team Management • Branch Management • Branch Support • Communication Skills • Negotiation Skills • MS Office • Time Management • Sales Operations • Inventory and Account Management • Market Planning • Team Leader • Performance Reporting • Supply Chain • Customer Support • Client Relations • Problem Solving
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
تجربہ
Branch Manager
· Lead teams, sales, retail development, and supply chain management of the assigned territory; analyze sales team performance and developed sales plans to examine client\'s attrition for rapid and ensure growth in branch profitability
· Achieve and surpass targets for all KPIs including Recharge, Gross Adds, Jazz Cash Digital Financial Services (Mobile Wallets and Cash-In), Mobile Broadband, Postpaid, 4G, and Handsets.
· Plan, control, organize, and head team delivering a growing business, consisting of territory supervisor, distribution and sales officers, customer services representatives, finance executive, accountant, BTL, and Door to Door activity Team
· Maintain daily monthly and yearly, sales and performance reports of franchise KPI targets as well as performance and analysis reports of the sales and distribution teams and communicate with them on daily basis.
· Render a keen eye for details to control and check franchise (Banks and Office Accounts), distribution and sales officer accounts, and stock levels. Plan distribution officer’s routes and rationalize seamless performance.
· Plan, develop, and execute Sales & Distribution, Customer Service, and Networks according to the stated policies, also design plans for distribution officer’s routes rationalization for better and smooth performance.
· Manage and allocate online sales lead, delegate all related tasks to sales officers team accordingly for further process and execution and maintain record daily and monthly.
· Strong follow-up of stock level and company product availability at in-house and retail market consisting of 400+ retailers
Branch Manager
· Provide oversight to the team and operations including sales, retail development, and supply chain management to the assigned territory of Jazz Franchise in Lahore
· Exceeded targets for all KPIs including Recharge, Gross Adds, Jazz Cash Digital Financial Services (Mobile Wallets and Cash-In), Mobile Broadband, Postpaid, 4G, and Handsets.
· Leveraged a keen insight to analyze sales team performance and developed sales plans to examine client attrition for rapid and ensure growth in branch profitability.
· Directed all Franchise operations, acquired and utilized in-depth knowledge of Franchise operations, distribution and sales teams, delegated work responsibilities, also planned and forecasted sales trends.
· Generated daily monthly and yearly, sales and performance reports of franchise KPI targets, as well as performance and analysis reports of the sales and distribution team and communicate with them on daily basis.
· Controlled stock issuance and disbursement in the market of eleven centers in various cities of the same employer; oversaw the daily sales and monthly target achievement of all the centers.
· Managed and controlled the market receivable and payment recovery from all the centers of the same employer.
Finance Executive
· Managed & used Mobilink’s Internal Software Electronic Financial Inventory Control System (eFICS), also supervised the various locations for Finance working in various cities of the same Employer.
· Provided Training to newly joined Finance persons for further new locations of the same employer, also expertly handled the challenged related to Cash of Billing, and sales of postpaid Connections & Cards.
· Ensured daily interaction with Bank for Cash and Cheques Deposits & Credit Card transactions, also generated reconciliation reports for Mobilink’s Sales and Finance Departments on a Daily and Monthly basis
· Performed vetting and verifications for Mobilink’s C&C Department, also ensure appropriate the uploading of Post Paid & Pre–Paid Connections Sales using eFICS Software.
Customer Service Representative
· Managed and used Mobilink’s Internal Software iCRM and eFront to keep records of customer interactions, transactions, comments, and complaints, as well as to communicate and coordinate with colleagues
· Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide support.
