خلاصہ

An experienced, ambitious and result oriented customer service executive: Over 3 years experience skilled in resolving customer inquiries with professionalism and
efficiency.

Strong communication, problem-solving abilities, and a commitment to enhancing customer satisfaction through effective support and timely solutions. Able to work on own initiative or part of a team and can deal with administrative duties
competently. Results oriented, motivated and focused on customer satisfaction.

تجربہ

کمپنی کا لوگو
Lettings Administrator-Real Estate
Virtual Resource Box
مئی ۲۰۲۲ - موجودہ | Lahore, Pakistan

• Providing detail to potential customers via calls,email,CSM. • Book viewing for properties. • Lease Agreements • Advert for properties

کمپنی کا لوگو
Customer Success Manager (Remote)
Best boxes UK Ltd
دسمبر ۲۰۲۰ - اکتوبر ۲۰۲۲ | Lahore, Pakistan

• Proactively engage with customers through regular check-ins,
meetings and communication to ensure their satisfaction and gather
feedback.
• Act as a trusted advisor, providing insights and recommendations to
help customers to achieve their objectives

کمپنی کا لوگو
Customer Service Representative, One-Tech Digital Solutions, Lahore
One-Tech Digital Solutions, Lahore
اگست ۲۰۱۹ - دسمبر ۲۰۲۰ | Lahore, Pakistan

• Handled incoming customer inquiries via phone, email or chat.
• Provided prompt and courteous responses to customers questions
and concerns.

تعلیم

University Degree College GCU Faisalabad.
بیچلرز, بیچلرز ان سائنس, ‎
English Literature
CGPA 3.8/4
2022
punjab college
انٹرمیڈیٹ / اے لیول, , ‎
Pre Medical
2018
BISE FAISALABBAD
میٹرک / او لیول, , ‎
Science
2016

پیشہ ورانہ مہارتیں

متوسط Accounts Management Skllis
ماہر Administration Knowledge
ماہر Bilingual Communication Skills
ماہر Chat Support Skills
ماہر Client Coordination
ماہر Communication Skills
متوسط Communications and Reporting
متوسط Configuration Knowledge
ماہر Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Dealing
ماہر Customer Handling
ماہر Customer Handling Skills
ماہر Customer Interaction Management
متوسط Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Service Skills
ماہر Customer Service Solutions
ماہر Database Impact
ماہر Dental Equipment Knowledge
ماہر Fluent in English
متوسط Fluent in English and Spanish Languages
ماہر Global Customer Services
ماہر Handle Outbound Calls
متوسط Inbound Lead Generation
متوسط Ingredient Management
ماہر IT Support Responsibilities
ماہر Manage Client Relationships
ابتدائی Microsoft Applications
متوسط Motivational Communication Skills
متوسط MS Desktop Customer Service
متوسط MS Excel
ماہر Multi Tasking
ابتدائی Office Management
متوسط Relationship Management
ماہر Research Skills
ماہر Sales
ماہر Security Principles
متوسط Sterilization Procedure
ابتدائی Supervise Mechanical Maintenance
ابتدائی Teaching Skills
متوسط Telemarketing Skills
ابتدائی Voltage Systems Handling Skills
ماہر المهارات المعدنية

زبانیں

ماہر اردو
ماہر پنجابی
ماہر انگریزی

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