خلاصہ


A versatile commercial leader I bring a wealth of experience in e-commerce, product development, supply chain, and planning to my roles. I am passionate about improving business operations through working collaboratively, breaking down silos to boost the effectiveness of teams and partnerships. I gain credibility through maximizing the value of data, drawing key facts and trends to underpin performance improvement.

تجربہ

کمپنی کا لوگو
Mobile App Consultant
Migastone APP Academy
مئی ۲۰۱۷ - موجودہ | Valletta, Malta

-        Identify opportunities to develop new mobile products and protocols
-        Develop APIs to support the functionality of mobile devices
-        Work closely with colleagues in marketing and product development to improve app design and functionality
-        Implement testing procedures to identify bugs
-        Engage with users to better understand customer needs and opportunities for improvements
-        Adapt current web applications for mobile platforms

کمپنی کا لوگو
Manager Operations E-commerce
Hipster
ستمبر ۲۰۲۰ - نومبر ۲۰۲۳ | Islamabad, Pakistan


E-COMMERCE ADMINISTRATION | DATA ANALYTICS | COLLABORATIVE LEADERSHIP | DIGITAL BRAND MARKETING | WEB & CONTENT DEVELOPMENT | CUSTOMER EXPERIENCE
 
-        Operational management of 3 e-commerce’s brands in the group
-        Assume highly visible business leadership position, facilitating all facets for e-commerce activities via in-depth competitive analysis, data analytics, and industry exposure,
-        Operate as the main contributor for reducing on-site products size thus achieving a lighter and faster productions environment, along with a 5.10% decrease in average page load time.
-        Utilize create insights to maximize the brand appeal and optimize customer lifetime value via digital marketing and e-commerce platforms, along with using UI/UX graphic design for lifestyle photography
-        Supervise multiple teams across departments including digital marketing, e-commerce content management, creative development, and retail marketing.
-        Exhibit expertise in e-commerce, SEO, brand marketing, system architecture, and web development.
-        Cultivate 3rd party vendor relations while implementing best-in-class functionality building conversion rate optimization test plans, devising margin enrichment strategies, and facilitating site.
-        Coordinate with creative and digital marketing departments on new and existing site initiatives.
-        Manage paid advertising vendors and agencies to generate ROI regarding ad spend.
-        Lead cross-functional teams, create captivating promotions, and oversee web/mobile applications
-        Create a central knowledge base to promote a culture of collaboration.
-        Prevent cyber security threats, devise robust business strategies, and streamline e-commerce business operations
-        Oversee high performing five-member team regarding e-commerce and technical operations
-        Lead execution of key enterprise applications, including Searchspring for site search and merchandising, Riskified for fraud prevention, Yotpo for user-generated content, and Klaviyo for marketing automation

کمپنی کا لوگو
Logistics and Operations Coordinator
Hipster
دسمبر ۲۰۱۹ - ستمبر ۲۰۲۰ | Islamabad, Pakistan

- Coordination of all e-commerce logistics demands
- Advanced knowledge in ERP can Candela, SAP, and e-commerce platforms
- Team management of 50 + people (technology, logistics, customer service, digital products, and financial Backoffice)
- Team management (over 50 people, directly and indirectly)
- Responsible for the logistics migrations from productions houses to company warehouse and distribute to branches all over the country

کمپنی کا لوگو
Manager Operations E-commerce
Revamp
ستمبر ۲۰۱۷ - ستمبر ۲۰۱۹ | Islamabad, Pakistan

-Propelled sales performance of the e-commerce platform, manage and execute promotional campaigns and provide insight on customer shopping trends to support assortment selections and gaps.
-Operational, strategic, commercial, and budget management, including digital marketing, products supply. Logistics and operations
-Cross merchandising support, served as a valuable interface between updating new orders, products’ stock, visual presentation of merchandise, new display, marketing promotions, pricing customers relationship
- Identify sales opportunities and build awareness towards products
- Expertise in areas of new product development, market research, and survey fashion trends

کمپنی کا لوگو
Digital Marketing Executive
Fliegen IT Solution
جون ۲۰۱۴ - ستمبر ۲۰۱۷ | Islamabad, Pakistan

-Worked with more than 50 clients based in the USA, UK, and other European countries. Manage day-to-day operations for the website, set up promotions, coordinate with operations on fulfillment, work with programmers to implement assets, and improve functionality.
-Maintain monthly site reporting. Analyze data and make decisions to improve the experience and increase performance-based results. Present key insights in the monthly management reports.
- Provide input and maintain monthly site calendar, new features, promotions, educational content - keeping an eye on increasing conversions and revenue
-Work with designer, Copywrite, marketing team to create site assets. Be the main point of contact with the development team.
-Plan and execute email marketing campaigns. Manage full process, creative development, list segmentation, setup, development, testing, and analysis. Develop a strategy for testing to increase performance (open rate, click-through rate, and revenue)
-Collaborate with sales team to develop and execute online merchandising strategies
- Aid in the enhancement and development of customer segmentation and analysis.

کمپنی کا لوگو
Search Engine Optimization Executive
Time & Space Media (Pvt) Ltd.
مئی ۲۰۱۳ - جولائی ۲۰۱۴ | Lahore, Pakistan

-Compose a complete plan of social media platforms, schedule and manage accounts daily on Twitter, LinkedIn, Facebook, Instagram for B2B and B2C client
-Monitor, maintain and strengthen consistent online brand identity while keeping a strong eye on the competition.
-organize promotional efforts around content in HubSpot, Hootsuite, Planoly, and Later.
-Develop a social media calendar and marketing strategy monthly.
-spreadhead innovation and forward-thinking around community growth, engagement, and content creation

تعلیم

University of the Punjab
بیچلرز, بی سی ایس / بی ایس, Bachelors‎
Computer
درجہ C+
2012

پیشہ ورانہ مہارتیں

ماہر Account Management
متوسط Accounting Skills
ماہر Accounts Administration
متوسط Active Reports
ماہر Activity Controls
متوسط Admin Assistance
ماہر Aesthetic Procedures Knowledge
متوسط Agile Leadership
ماہر Analytical Skills
متوسط Asset Management
ماہر Attentive
ابتدائی Australian GST
ماہر • Ability To Work With All Levels Of Company
متوسط  Adobe Premiere Pro
متوسط B2B Business Development
ماہر B2B Sales Experience
ماہر B2C Social Media
ماہر Backlinks
متوسط Billing
ماہر Branch Administration
ماہر Branch Management
ماہر Branch Support
متوسط Budgeting
ماہر Business Development
ماہر Business Dnvelopment
ماہر C Level Negotiation
متوسط Candela
ماہر Candela Software Command
متوسط Cash
متوسط Cash Deposit Reconciliation
ماہر Charge Bookkeeping
ماہر Communication Design
ماہر Communicaton Skills
ماہر Complaints Handling
ماہر Computer Knowledge
متوسط Content Development
متوسط Content Wiring
ابتدائی Content Writing
ماہر Cooordination Skills
ماہر Coordination
متوسط Corporate Sales Management
متوسط Corporate Tax
متوسط Critical Control Points Knowledge
ماہر Delievry Planning
ابتدائی Designing Software Command
متوسط Digital Marketing Analysis
ماہر E-Procurement
ماہر eCcommerce Knowledge
ماہر eCommerce
ماہر eCommerce Knowledge

زبانیں

متوسط انگریزی