خلاصہ

An able, keen, skilled and trustworthy individual, exploring career opportunities to utilize and enhance my public interfacing and sales skills.
I am fluent in English, Urdu, and Punjabi languages. I have experience of handling complaints and leading the sales and support teams.

تجربہ

کمپنی کا لوگو
Sales And Support Team Leader
Skyscrapers
جنوری ۲۰۲۱ - موجودہ | Rawalpindi, Pakistan

Working closely with the sales and support team to deliver the best customer service to our existing and new customers.
Monitoring executives and training them to provide immediate solutions to customer's issues.

کمپنی کا لوگو
International Support Executive
Skyscrapers
جنوری ۲۰۲۰ - موجودہ | Rawalpindi, Pakistan

Educate customers about the product, understand their requirements, and help them get started with us.
Bring feedback from customers and prospects to make our services better.

Handle inbound calls and chats/emails from the customers.

Make outbound calls when required to.

کمپنی کا لوگو
Customer Service Representative
Errands Services
اکتوبر ۲۰۱۹ - جنوری ۲۰۲۰ | Rawalpindi, Pakistan

Educating customers about the product, understanding their requirements, and help them get started with us.Test different tactics and channels to optimize the sales process.Bringing feedback from customers and prospects to make our services better.Making outbound calls to achieve targets, if required.

کمپنی کا لوگو
Transport Supervisor
Prince Logistics
ستمبر ۲۰۱۸ - اکتوبر ۲۰۱۹ | Rawalpindi, Pakistan

Booking of freight and vehicles. Managing cash. 
Managed site office. 

کمپنی کا لوگو
Supervisor
Superstore
ستمبر ۲۰۰۸ - اگست ۲۰۱۳ | Faisalabad, Pakistan

Managing And Leading Store and Staff

کمپنی کا لوگو
Inspection Coordinator
Textile Industry
اگست ۲۰۰۷ - مئی ۲۰۰۸ | Faisalabad, Pakistan

Assisting Inspection Teams

تعلیم

Government College University Faisalabad
بیچلرز, بیچلرز ان آرٹس, BA‎
linguistics
فی صد 60%
2018
Pakistan Board of Technical Education Lahore
مختصر کورس, Computer Applications and Office professional‎
Computer
مکمل
2016
BISE
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, intermediate‎
Humanities
فی صد 63%
2014
میٹرک / او لیول, سائنس, Matriculation in Science‎
Science
فی صد 67%
2007

پیشہ ورانہ مہارتیں

ابتدائی Access
متوسط Commitment to Customer Service
ماہر Conflict Management
ماہر Consultancy Sales
ماہر Food Knowledge
ابتدائی Official Assignments
ماہر Outstanding interpersonal communication skills
ماہر Persuasive negotiation and motivation techniques
ماہر Planning and Organizing
ماہر Team Co-ordination Great
ماہر Transaction Process

زبانیں

ماہر سرائیکی
ماہر انگریزی
ماہر ہندی
ماہر پنجابی
ماہر اردو