I am a highly capable professional with over 9 years Experience of Relationship Management,Office Administration,Operation Management,Compliance Management ,Medical Lab Managment and Accounts. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team.
Looking into all fee related issues systematically.
Facing the challenges at front foot.
Providing support for the Fee bill recovery.
Making cross calls to verify if the managers are providing adequate information of defaulters.
Resolving issues of branch managers related to school fee structure.
Keeping a complete track of daily follow up report.
Auditing all the branches to maintain quality control.
Handling the direct conflicts of parents regarding the administrative issues and fee structure too.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens patient/customer accounts by recording account information
• Maintains patient/customer records by updating account information
• Resolves product or service problems by clarifying the patient/customer\'s complaint; determining the cause of the problem ;selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintains financial accounts by processing customer adjustments
• Recommends potential products or services to management by collecting patient/customer\'s information and analyzing customer needs
• Prepares product or service reports by collecting and analyzing patient/customer\'s information • Contributes to team effort by accomplishing related results as needed
• Supervised to(25) team member and managed duty rosters on weekly bases
Prepare bank reconciliation statement every month
• Posting to General Ledger and sub ledger
• Reconcile sub ledger balances with General Ledger
• Prepare bank payment Vouchers, receipt vouchers, journal vouchers
• Get vouchers signed and forward to cashier.
• Prepare payroll & make remittances including salary forwarding.
• Maintain various registers like Investment register, Earnest money deposit register, TA/DA register, Inward bill register etc
Maintain stock, supplies and inventories
• Take inventory
• Order groceries and supplies
• Check received stock against invoices
• Mark prices on stock
• Restock shelves
Screening phone calls and dealing with enquiries where appropriate
• Making appointments and planning their manager’s diary
• Organizing and attending meetings; sometimes taking minutes and ensuring their manager is well- prepared for meetings
• Replying to emails, faxes and post
• Booking travel arrangements and accommodation when necessary
• Assisting with projects their manager might be working on by researching or writing reports
• Organizing and maintaining office systems
• Standing in for their manager in their absence.
• Greets assists and announces clients, vendors and others in the office;
• Provides appropriate responses and directs visitors to appropriate individuals; Responsible for office switchboard
• Managing the day-to-day operations of the office
• Organizing and maintaining files and records
• Planning and scheduling meetings and appointments
• Managing projects and conducting research
• Preparing and editing correspondence, reports, and presentations
• Making travel and guest arrangements
• Providing quality of customer service