خلاصہ

Experienced sale representative looking for a full time job where I can contribute my knowledge of sales and customer service. Offering exceptional know-how of promoting and cross selling product and

تجربہ

کمپنی کا لوگو
Customer Service Representative
Focus Genesis
فروری ۲۰۲۲ - جون ۲۰۲۲ | Abbottabad, Pakistan

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Sales Representative
Estate Connect Marketing
اگست ۲۰۱۹ - دسمبر ۲۰۲۱ | Islamabad, Pakistan

Deal in several housing societies including Blue world cityPark view cityNova cityKingdom valleyRuden Enclave B17 Gulberg GreensBahria TowCapital Smart CityServed as a representative for clients from start to the end of transaction closing.Advise clients on market conditions, prices, legal requirements and related matters.Educated clients on market conditions and Real Estate trends.Promoted different properties using marketing tools to attract customers.Responsible for handling all out of town customers who were looking to relocate to the area.Generated list of properties that were compatible with buyers needs and financial resources.Successfully guided home buyers and seller through sales and purchase of properties.Created and maintained a large client base by meeting needs and providing exceptional customer services.

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Front Desk Officer
Hill view hotel
جنوری ۲۰۱۷ - مارچ ۲۰۱۸ | Islamabad, Pakistan

Hill view hotel offers accommodation of 124 rooms in capital city of Pakistan, It was a great opportunity for me to excel in multi oriented job where I had to performed daily operations of front office which consistedHandled guest check in and check out professionally in welcoming manners.Keep record of room availability and guest accounts.Answered phones to take reservations and /or respond to guest service request.Earned the responsibility to personally attend the VIPs and top guest.Respond to complaints and situation that required immediate action.Ensured transportation of guest to and from the hotel and managed their luggage.Recorded the expenditure of the guest and added it to guest bill of payment.Coordinate with other departments.

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Customer Service Representative
Dubai Islamic Bank
جون ۲۰۱٦ - ستمبر ۲۰۱٦ | Abbottabad, Pakistan

Handled customer inquiries, complaint, billing question and payment extension request.Calm angry caller, repair trust and designed best solution.Place phone calls to current bank customers regarding account changes or suggest option.Meet with new bank customers to explain all the services and features the bank has to offer.Researched and resolved service related problems Greeted bank customers upon entry and assist them in whatever they need.

تعلیم

Iqra University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA (5 Semester)‎
Marketing
CGPA 2.7/4
2019
Hazara University, Dodhial
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), FSC (Pre eng)‎
PHYSICS, CHEMISTRY, MATHS, ENGLISH
فی صد 62%
2013

پیشہ ورانہ مہارتیں

ابتدائی Acquisition Campaigns
ابتدائی Affiliate Marketing Management
ابتدائی B2B Business Development
ابتدائی B2B Sales
ابتدائی B2B Sales Development
ابتدائی B2C Marketing
متوسط Banking Solutions
ابتدائی Benefits Negotiation
متوسط Branch Banking
ابتدائی Brand Management
ابتدائی Bulk Sales
ابتدائی Business Development
ابتدائی Business Development Skills
ابتدائی Business Development Proces
متوسط Business Development Strategies
ابتدائی C Level Sales
ابتدائی Call Control
متوسط Call Handling
متوسط CCTV Monitoring
ابتدائی Client Acquisition
ابتدائی Client Dealing
ابتدائی Client Relations Skills
متوسط Client Relationship Management
متوسط Cluster Sales
ابتدائی Commercial Real Estate Knowledge
ابتدائی Committed to Customer Services
ابتدائی Committed to Customer Services
ابتدائی Communication Skills
ابتدائی Compliant Handling
ابتدائی Computer Proficient
ابتدائی Confident
ابتدائی Consultancy Skills
ابتدائی Coordination
ابتدائی Corporate Real Estate
متوسط Customer Analysis
ابتدائی Customer Communication
ابتدائی Customer Dealing
ابتدائی Customer Handling
ابتدائی Customer Interaction Management (CIM)
متوسط Customer Relation Management
متوسط Customer Relationship Management
ماہر Customer Satisfaction Management
متوسط Customer Service Operations
متوسط Customer Services
ابتدائی Customer-focused Service
ابتدائی Email Writing
ابتدائی Energetic
ابتدائی Enterprise Sales
ابتدائی Export Management
متوسط Fluent in English

زبانیں

ماہر اردو
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