خلاصہ

Throughout the course of my career, I have perfected my complaint resolution and communicating abilities.I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous experience,i contribute communication l, customer service and call center toward team efforts. I am progressive minded and in tune  in new developments in my field.I have proven to be effective and collaborative with strong team work talents.I enjoy collective brainstorming sessions which all me to to coordinate activities to achieve a common gaol.Throughout the course of my career, I have perfected my complaint resolution and communicating abilities.I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous experience,i contribute communication l, customer service and call center toward team efforts. I am progressive minded and in tune  in new developments in my field.I have proven to be effective and collaborative with strong team work talents.I enjoy collective brainstorming sessions which all me to to coordinate activities to achieve a common gaol.

تجربہ

کمپنی کا لوگو
CSE
IBEX GLOBAL
مارچ ۲۰۲۲ - نومبر ۲۰۲۲ | Lahore, Pakistan

I was doing my services as CSE

کمپنی کا لوگو
BSO
Insurance Jubilee Life
اگست ۲۰۲۰ - نومبر ۲۰۲۱ | Lahore, Pakistan

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تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Management Accounting
درجہ C+
2019
University of the Punjab
بیچلرز, , B com‎
Accounting & Finance
فی صد 50%
2019

پیشہ ورانہ مہارتیں

ماہر Ability to Maintain Professionalism
متوسط Ability to Promote a Positive Image of the Bank
متوسط Accounting Standard
ابتدائی Accounts
ماہر Active Listening
ابتدائی Answering Inquiries
متوسط Branch Banking
متوسط Business Development
ماہر Client Correspondence
متوسط Client Realtionship Management
ابتدائی Commercial Real Estate Knowledge
ماہر Communication and Interpersonal Skills
متوسط Composition Knowledge
ماہر Computer Knowledge
متوسط Computer Proficient
ابتدائی Computer Skills
متوسط Cooordination Skills
ابتدائی Creative Writing
ابتدائی CRM Command
ماہر CRM Command
متوسط Customer Acceptance
ماہر Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Care Representation
ماہر Customer Relation Management
متوسط Customer Satisfaction Management
ابتدائی Customer Service
متوسط Customer Service Skills
ماہر Customer Support
ماہر Database Impact
متوسط Database Management 
ماہر eBay Account Handling
ماہر Ecellent Communication Skills
ابتدائی Fluent in English
ماہر Fluent in Urdu
ابتدائی Followup
ابتدائی Front Desk Management
ماہر Front Office Support
ماہر Handle Stressful Situations
ماہر Handling Assignments
ماہر Inbound Call Handling
ماہر Inbound Call Handling Skills
متوسط Interpersonal Skills
متوسط Lead Genaration
متوسط Lead Generation
ماہر Listening to Customer
متوسط Marketing Stratergies
ابتدائی Microsoft Access
ماہر Microsoft Excel
ماہر Microsoft Office 1

زبانیں

متوسط انگریزی

Somia آپکے جاننے والے

Shamas Akhtar Akhtar
Ibex Solutions