Major Responsibilities

• Responsible for day-to-day operational management of all Servers and Hardware.
• Responsible for managing complaints/Incidents and ensuring that they are resolved.
• Proper monitoring of all sites.
• Managing and Administrating Networks Countrywide.
• Designing and planning of network infrastructure for new sites, which are under construction.
• Introduced standards relating to IT procedures leading to improved network efficiency and a significant reduction in downtime.
• Managing WAN and LAN to Work 24/7 without any Trouble.
• Monitoring and Maintaining DR (Disaster Recovery Servers) Site.
• Controlling and Securing Internet Usage.
• Managing Email Server and Active Director.
• Procumbent all of IT Assets and Service Helpdesk Support.
• Configuration and Maintaining IBM Smart Cloud with Cinepax Domain.
• Manage all Networker device (Switches, Cisco Routers, AccessPoints and Biometric machines).
• Office 365 configuration and complete installation in user end and server end.
• Manage all user and groups via Active Directory.
• Manage all CCTV Cameras.
• Cisco Meraki Switches & Firewall Configuration and management.
• Installation and Configuration, Troubleshooting Virtualization (VMWare, Hyper-V)
• Configure VMware ESXi Server/ Hyper-V

Major Responsibilities

• Infrastructure setup and support
• Manage and monitor the efficient running of Active Directory and Exchange Server.
• Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, servers and remotely systems.
• Deploy and configuring PC’s, Workstations and Laptops
• Maintenance, Troubleshooting & Repairing of Desktop Pc’s, Laptops, Unmanageable Switch’s.
• Operating System Installation of Window XP, VISTA, Window 7, Window 8 and Window 10.
• Installations, Raid configuration and Hyper V Configuration of Windows Server 2008 2012. 2012 R2 and 2016.
• Installations Window Server 2008, 2012 R2 and 2016, Configuring DNS, DHCP, Active Directory, Drive quota and Hyper V Replications.
• Imaging Pc’s, Data Recovery, Partitions editing and GPOs.
• Outlook configurations and support.
• Skype for Business Support
• Configuration & Troubleshooting SWITCHES.
• Monitoring complete network & Providing Network statistics.
• Installations of any type of Softwares like antivirus, MS-Office & adobe reader etc.
• Sharing the Network Printers, Zebra printers and normal printers.
• Taking the Backups such as Daily, Weekly and Monthly of the entire clients Pcs and Server.
• Servers Raid Configuration all type.
• VM Configuration
• Data Encryption
• Vender dealing regarding IT equipment like a mouse, keyboard and all hardware vendor PO etc.
• IP Cameras
• Biometric machine

• All type of cabling
• All type of installations
• Hardware
• Drive Quota Management
• Un manageable switch
• Troubleshooting
• Hyper-V
• VMware
• AD,DNS,DHCP, Proxy Server
• E-mail Client configuration & Support ( Microsoft Outlook and Skype For Business )
• Windows 10, 8, 7, Vista, XP Professional Client Operating Systems.
• Knowledge over LAN technologies Like VLANS, STP, TCP-IP and Routing.
• Very good knowledge on WIFI Routers ( IEEE 802.11)
• Network cabling.

• Customer Care.
• To attend all incoming calls and transferring them to the relevant department.
• Assign duties to operators.
• Managing PABX server.
• New extension installation and management.
• Troubleshooting.