Providing sales and retail development consultancy to different Sole Proprietors, Business Distributors, Franchise Sale Operations and Professional Businesses in my associated region.
·         Develop Sale/Retail Strategy that supports the segment priorities and introduce an implementation plan to support the strategy that is measureable.
·         Identify growth and new business investment opportunities to increase brand presence strategically.
·         Deal with customer queries or complaints to collect customer feedback and market research.
·         Develop, monitor and analyze Sales Team performance and suggest improvements for sales team by providing them with tools to achieve targets also initiated with a result-oriented sales incentive programs to revive and motivate sales operations while implementation of successful KPIs.
·         Sets the targets and goals, train the staff, motivating team’s performance and driving them to reach targets. Hiring and restructured sales team to convert them into high performance result oriented team.
·         Develop and plan the replenishment process in respect to the high growth of business.

Associated with the Bays International – Makeup City; The largest cosmetic seller, Brand Distributors and marketers in Pakistan:
·         Develop and implement Annual Sales Plans and effective sales strategies by looking after all LMT Sales, Distribution/Franchise Sales Operations and Professional Business Channel by maintaining standards and increasing sales at each channel.  
·         To develop a Retail Strategy that supports the segment priorities and introduce an implementation plan to support the strategy that is measureable.
·         Sets the targets and goals regionally and train the staff, motivating team’s performance and driving them to reach targets. Restructured sales team and converted them into high performance team.
·         Establish productive and professional relationship with distributors and other stakeholders.
·         Establishing, maintaining and expanding the customer base by servicing their needs and by maintaining and increasing standards of Customer Service keeping in view the changing market trends.
·         Deal with customer queries or complaints to collect customer feedback and market research
·         Identify growth and new business investment opportunities to increase brand presence strategically. Working closely with architects, contractors, marketing, IT, warehouse to ensure timely launches.
·         Develop, monitor and analyze Sales Force performance and suggest improvements for sales team by providing them with tools to achieve targets also initiated with a result-oriented sales incentive programs to revive and motivate sales operations while implementation of successful KPIs.
·         Budgeting for the business at each channel, maximize sales and increase the profitability (Improved overall LMT, IMT, GTM sales network synergies and sales off-take)
·         Ensure that brand should be properly displayed and merchandised as per SOPs to build up its image and increase the market share nationally.
·         Monitoring and tracking brand market share and perform to identify risks and new opportunities.

I use to overlook the operations of company operated and all the franchise restaurants.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, and distribution of products.
Established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
To brief discussion and up-to-date the staff regarding promotions, sales targets and excellent customer care standards.

Oversee all customer service representatives and ensure all customers receive prompt service, all of requests, inquiries and complaints have been handled, and problems are resolved swiftly.
Directly address any and all client issues by interacting with customers via phone, fax, email, the internet or in person.
Work with employees and provide guidance during difficult situations in order to achieve the best possible resolution for the company and the customer.
In addition to dealing directly with customers, I was responsible for ensuring all company protocol is followed.

This store includes Grocery, Beverages, Bakery, Ladies, Men, Kids, Lingerie, Home, Food and Beauty. Working in conjunction with the Store Manager I was responsible for the overall performance of the store including sales results, people, customer service and overall customer satisfaction. I have to supervise the Sales staff members of Sommerfield super market. Managing the difficult employees, motivating sales people, team building and developing the sale culture.  Ordering and manage the stock of the store. Implementing new sales promotions. Look after the customers by responding their queries via email, phone enquiries and handle their complaints.

Working in conjunction with the Manager main responsibility is to help customers with planning and booking reservations for a hotel.  Providing Customer service to the highest standards of professional as they work through it. Responsible for keeping accurate records about customer bookings, payments and any other information that hotel staff might need when interacting with a guest. Make sure that all the jobs been done by the staff, regarding cleaning and update the rooms focusing in customer service and overall customer satisfaction.

Working with the Chairman PCCBA in arranging the faculty for Graduation and Inter classes and managing College schedule. Arrange the Faculty members. Responsible for Inter Colleges Examination System. Deal with University of the Punjab Lahore and BISE Faisalabad regarding registration and examination system of the college students. Arrange all the required tasks needs in Inter Colleges Games. Prove the Best Study System in that period as also awarded by the Prime Minister as stated below