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خلاصہ
Experienced professional with 9 years of diverse industry experience, specializing in sales, marketing, and leadership. Possessing an Associate Degree of Art (English) from Gomal University, I have successfully held key roles in esteemed organizations such as Telenor Pakistan and Bilal Traders (FMCG).
During my tenure as Customer Relation Manager at Telenor Pakistan, I consistently achieved and exceeded sales targets while building and maintaining strong relationships with clients. This role allowed me to refine my interpersonal and communication skills, effectively resolving customer inquiries and maintaining a high level of customer satisfaction.
As a Retail Sales Manager at Bilal Traders (FMCG), I successfully managed a team of sales representatives and implemented effective sales and marketing strategies to drive business growth. My strong analytical and problem-solving skills enabled me to identify and capitalize on market trends, resulting in increased revenue and market share.
In my role as Business Development Team Leader at Telenor Pakistan, I exhibited exceptional leadership abilities, mentoring a team of sales professionals and driving team performance to achieve and surpass key performance indicators. I am experienced in conducting market research, identifying potential business opportunities, and developing innovative marketing strategies to maximize customer acquisition and retention.
With a proven track record of outstanding success, I possess a strong understanding of sales and marketing principles, combined with the ability to lead and motivate teams to exceed targets. My exceptional communication skills and ability to establish long-lasting relationships with clients and stakeholders contribute to my overall effectiveness as a leader in the sales and marketing domain.
تجربہ
Retail Sale Manager
Retail Sale Manager
Retail Sales Manager
As RSM - at Telenor Pakistan Rahim Yar Khan, Pakistan
Regular Analysis of KPIs/performance overview for FS & GSM.
• Channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for FS and GSM)
• Created Managing, training and motivating existing sales team to drive revenue growth
• Develop and manage efficient distribution networks for sales
• Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team.
• Retail footprint expansion to increase availability of products and services
• Ensuring and improving quality of sale
Retail Sale Manager
To conduct on job trainings of order booker
• To visit market with order bookers to support achieve targets
• To cross check of working order bookers and sales men
• Ensuring the stock availability in market
• Visiting weak shop based on crystal report to ensure smooth sales
• To ensure execution of Trade marketing activities assigned to order booker
• Target planning and achieving for the month and year
• To prepare monthly unit wise / value wise target of assigned territory
• To prepare and present year to date performance to the local management on monthly basis
• To prepare analysis of achievement and KPIs with respect to the assigned targets
Customer Relation Manager
• Ensure products awareness (Packages & Brands through proper channel) with add one Service
• Spearhead successful implementation of sales way forward for increase customer’s count
• Positively clearance and making his mindset towards company vision of walking customer
• Working on retention conversion and expansion while ensuring customer satisfaction
• Stock Management
Business Development Team Leader
• Creating an inspiring team environment with an open communication culture
• Setting clear team goals
• Delegating tasks and set deadlines for your internal team
