خلاصہ

Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations planning, monitoring, and appraising job results..

تجربہ

کمپنی کا لوگو
CRO
Berlitz
اگست ۲۰۲۳ - مارچ ۲۰۲۴ | Islamabad, Pakistan

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer\' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention.

کمپنی کا لوگو
Store Manager
The Body shop Ctc.pvt.ltd
اگست ۲۰۰۹ - اگست ۲۰۲۳ | Islamabad, Pakistan

Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

تعلیم

Quaid-i-Azam University
بیچلرز, بیچلرز ان آرٹس, B.A‎
Civics, Science, Maths, Heath And Physical Educations
درجہ B
2009
DA Degree College for Women
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, F.A‎
Maths, Science, Civics
فی صد 50%
2007

پیشہ ورانہ مہارتیں

ماہر Csr
ماہر Accounting
ماہر Accounts Payments Handling
ماہر Active Listening
ماہر Admin Assistance
ماہر Admin Assistantce
ماہر Adminssion Management
ماہر Adobe
متوسط Advanced Pricing
ماہر Analytic Reporting
ماہر Appointment Scheduling
ماہر Aseptic Technique Knowledge
ماہر B2B Business Development
ماہر B2B Manager
متوسط Basic Computer Skills
ماہر Book Keeping
ماہر Bookkeeping
ماہر Branch Administration
ماہر Business Development
ماہر Business Development Process
ماہر Business Development Strategies
ماہر Business Management
ماہر Business Writing
ماہر Call Center Operations
ماہر Call Handling
ماہر Call Handling Skills
ماہر Canva
ماہر CEM Deployment
ماہر Chat Support
ماہر Client Coordination Skills
ماہر Client Dealing
ماہر Client Relationship
ماہر Client Relationship Skills
ماہر Closing Abilities
ماہر Coaching for Excellence
ماہر Collaborative Problem Solving
ماہر Collection Strategy
ماہر Communication
ماہر Communication Skills
ماہر Communication Skills Listening
ماہر Communications Skills
ماہر Computer Knowledge
ماہر Computer Literate
ماہر Computer Profcient
ماہر Computer Proficiency
ماہر Configuring Software
ماہر Content Audit
ماہر Coordinate Meetings
ماہر Coordination Skills
ماہر Coral

زبانیں

ماہر انگریزی
ماہر پنجابی
ماہر اردو