خلاصہ

Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations planning, monitoring, and appraising job results..

تجربہ

کمپنی کا لوگو
Immigration Consultant
Infinigration
اپریل ۲۰۲۴ - موجودہ | Islamabad, Pakistan

Expert in visa applications, residency, and citizenship processes with a deep knowledge of immigration laws and regulations. Skilled in client consultation, documentation, and case management, ensuring accurate and timely submissions. Adept at resolving complex cases and delivering exceptional service with a commitment to ethics and compliance.

کمپنی کا لوگو
CRO
Berlitz
اگست ۲۰۲۳ - مارچ ۲۰۲۴ | Islamabad, Pakistan

Handle incoming walk-in customers, phone calls, appointments and messages. Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention.

کمپنی کا لوگو
Store Manager
The Body shop Ctc.pvt.ltd
اگست ۲۰۰۹ - اگست ۲۰۲۳ | Islamabad, Pakistan

Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

تعلیم

Quaid-i-Azam University
بیچلرز, بیچلرز ان آرٹس, B.A‎
Civics, Science, Maths, Heath And Physical Educations
درجہ B
2009
DA Degree College for Women
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, F.A‎
Maths, Science, Civics
فی صد 50%
2007

پیشہ ورانہ مہارتیں

ماہر Csr
ماہر Accounting
ماہر Accounts Payments Handling
ماہر Active Listening
ماہر Admin Assistance
ماہر Admin Assistantce
ماہر Adminssion Management
ماہر Adobe
متوسط Advanced Pricing
ماہر Amazone FBA Knowledge
ماہر Analytic Reporting
ماہر Analytical Skills
ماہر Apparel Development Knowledge
ماہر Appointment Scheduling
ماہر Aseptic Technique Knowledge
ماہر B2B Business Development
ماہر B2B Manager
متوسط Basic Computer Skills
ماہر Binding Knowledge
ماہر Book Keeping Knowledge
ماہر Bookkeeping
ماہر Branch Administration Skills
ماہر Business Development
ماہر Business Development Process
ماہر Business Development Strategies
ماہر Business Management
متوسط Business Understanding
ماہر Business Writing
ماہر C++ Knowledge
ابتدائی Call Center Development
ماہر Call Center Operations
ماہر Call Handling
ماہر Call Handling Skills
ماہر Canva tool Handling
ماہر Capacity Forecasting
متوسط Catalog Management
ماہر CEM Deployment
ماہر Chat Support
ماہر Client Coordination Skills
ماہر Client Dealing
ماہر Client Dealing 
ماہر Client Handling
ماہر Client Relationship
ماہر Client Relationship Skills
ماہر Closing Abilities
ماہر Coaching for Excellence
متوسط Cold Callig
ماہر Cold Calling Skills
ماہر Collaborative Problem Solving
ماہر Collection Strategy

زبانیں

ماہر انگریزی
ماہر پنجابی
ماہر اردو